Error code 0XC000021a "Keyboard & Mouse stopped working"


  1. Posts : 171
    Win 10-
       #1

    Error code 0XC000021a "Keyboard & Mouse stopped working"


    My win 10 computer has just started giving me the above error code.
    I can log in using mouse & keyboard, but when I get to the start screen I get the above error code 0XC000021a.

    I have tried several times to do a fix, like shutting off the power supply, rebooting, waiting etc.

    Any solutions out there?

    I am sending this Email on my Win 8.1 desk top.

    Tully
      My Computer

  2. Golden's Avatar
    Posts : 1,635
    Windows 10 Pro x64
       #2

    Can you boot in Safe Mode?
      My Computers


  3. Posts : 171
    Win 10-
    Thread Starter
       #3

    Golden:

    That's one thing I have never tried!

    How do I do it?

    Tully
      My Computer

  4. Golden's Avatar
    Posts : 1,635
    Windows 10 Pro x64
       #4

    Here you go:
    https://www.tenforums.com/tutorials/2...dows-10-a.html

    See if that works and if you can enter the system. Post back here if you can.
      My Computers


  5. Posts : 171
    Win 10-
    Thread Starter
       #5

    Golden:

    Before I try the safe mode, there one thing I want to mention.
    On the boot screen It mentions;

    "2 mouse 1 keyboard"

    Now I will try the "Safe Mode".

    Tully


    Tully
      My Computer


  6. Posts : 171
    Win 10-
    Thread Starter
       #6

    All:

    Problem solved!
    Intuition told me to load the CD that came with my ASUS motherboard!
    It gave a message " This is a bootable CD reboot your computer".

    I did & it took over & fixed everything!. Even turned things over to MS & verified my credentials!
    It even booted back into windows 10!!

    This "OLD FART" got smarter today!

    By the way I just installed a Kingston HyperX 500GB SSD! Into my Win 8.1 computer. Really FAST!

    And upgraded my network cables to CAT6! Busy OLD FART!

    Tylly


    Thanx everyone for you attention!
    Last edited by Brink; 10 Jan 2015 at 16:11. Reason: moved to original thread
      My Computer


 

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