1.    14 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 2
    Windows 10

    IRQ Problem with Optiarc cd/dvd player?


    I upgraded to windows 10 from Windows 7 and now my cd/dvd player doesn't work. It doesn't show up as drive in file manager. It does show up under "other devices" in Device Manager, with a question mark next to it. HP print device is also there with a question mark, but it works fine. When I check properties it says the device is working properly. I've tried enabling and disabling the device, also uninstalling and rebooting to see if the device would install correctly. Same problem.
    In the "old days" a yellow triangle with a question mark next to a device usually meant IRQ conflict, but I can't make heads or tales out of the list in Device Manager.
    This did not work, just slowed reboot down:
    1. Run Command Prompt as an Administrator.
    2. Copy and Paste following and hit enter
    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001
    3. Type Exit and hit Enter
    4. Reboot the system.
    Last edited by sophieblue; 15 Dec 2015 at 18:31.
      My ComputerSystem Spec
  2.    15 Dec 2015 #2
    Join Date : Aug 2015
    Posts : 415
    10 pro 64 clean install

    Hi, Sophieblue ... Welcome to the ten forums ... After the upgrade did you by chance installed the chipset for your motherboard and also if you have looked at the Optical drive company whether they might have a firmware available. Check the cables if there not loose, if possible change them. Lastly, these cd/dvd drives don't last long and it might be dead, its hard to say
      My ComputerSystem Spec
  3.    15 Dec 2015 #3
    Join Date : May 2015
    Posts : 1,647
    Win 10 X64 Pro 15063

    I hesitate to suggest this, but if the drive isn't being read properly due to bad Registry entries, a clean install of Win 10 would probably fix that.

    You'll probably want to hunt for more Registry fixes before resorting to that, though. Personally, I haven't had to deal with that on my 3 systems, only one of which is a clean installation.
      My ComputerSystem Spec
  4.    17 Dec 2015 #4
    Join Date : Dec 2015
    Posts : 2
    Windows 10
    Thread Starter

    still looking


    Thnaks, sn00ker and Bobkn. The cd seems to be working fine, did'nt do anything to the chipsets. Hoping to find some solution or some way to get my stuff off here onto something else before trying a clean install. Have not had problems with computers in so long have forgotten how to fix them!
      My ComputerSystem Spec
  5.    18 Dec 2015 #5
    Join Date : Aug 2015
    Posts : 415
    10 pro 64 clean install

    Quote Originally Posted by sophieblue View Post
    Thnaks, sn00ker and Bobkn. The cd seems to be working fine, didn't do anything to the chipsets. Hoping to find some solution or some way to get my stuff off here onto something else before trying a clean install. Have not had problems with computers in so long have forgotten how to fix them!
    Glad you got it going
      My ComputerSystem Spec

 


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