1.    12 Dec 2015 #1
    Join Date : Sep 2015
    Posts : 27
    Windows7 and 10

    Network Printers


    I have two HP network printers.
    After I install them I go to the Control Panel Devices and printers, and rename tboth of the printers so that the users will know which HP printer they should use.

    After I reboot the machine,

    In the Settings ->Devices page, the secondary printer displays the words "not connected"
    However in the Control Panel ->Devices & Printers the printer icon is fine.
    I've been able to print from notepad.

    So does Not Connected mean something different in Windows 10,
    or does that mean that some apps, maybe modern apps will not be able to print to my printer?

    Second question, that let Windows manage my printer keeps getting turned on, and then if anybody prints to the photo printer, the next person to sit down at that computer prints a text document on photo paper! Is there a way to keep that that default printing to work the way default printers always worked?
      My ComputerSystem Spec
  2.    13 Dec 2015 #2
    Join Date : May 2015
    Central IL
    Posts : 4,330
    Mac OS Sierra

    Not connected means exactly that. Since they are network capable printers, you do not have to make any changes or share them from your computer. The router will handle everything. You need to go to each machine and allow them to install the printers from off of the network, with the software that HP has.
      My ComputerSystem Spec
  3.    14 Dec 2015 #3
    Join Date : Sep 2015
    Posts : 27
    Windows7 and 10
    Thread Starter

    Oh my box says Not Connected and I thought it meant off line.

    So I had a chance to take the Printer off line, but then no matter what I can't get it to say Not Connected again. I reset the router, restarted the printer, I restarted the computer in multiple orders. No it would not change from Off line. So finally I just printed, I got a big notification that the printer was offline, all the while the printer was printing. Now it says Not Connected.

    MS really needs to do something about their communications!
      My ComputerSystem Spec
  4.    14 Dec 2015 #4
    Join Date : Sep 2015
    Posts : 27
    Windows7 and 10
    Thread Starter

    Oops duplicate
      My ComputerSystem Spec
  5.    14 Dec 2015 #5
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,561
    Windows 10 x64 Home Version(1709) Build16299.98

    Have you made one of them your default printer, which you then be your main printer you use.
    Are all the drivers up to date for your printer, you have to get them from the HP site.
    Have you looked in your printer settings as well to make sure everything is set as it should be.
    The one thing it wont be is a windows 10 problem as I have an HP Wi-Fi printer and that installed ok once all drivers were updated
      My ComputerSystem Spec
  6.    14 Dec 2015 #6
    Join Date : Sep 2015
    Posts : 27
    Windows7 and 10
    Thread Starter

    Quote Originally Posted by hTconeM9user View Post
    The one thing it wont be is a windows 10 problem as I have an HP Wi-Fi printer and that installed ok once all drivers were updated
    Add Printer in Windows 10 knew all about the printer, and provided a driver. I would think that would be a Windows problem, since it is using the Windows provided driver. The other computers (Windows 7) on the network are being kept up to date with HP software. No problems printing from the iphones, ipads, nor androids, only the Windows 10 is giving me bad information.
      My ComputerSystem Spec
  7.    14 Dec 2015 #7
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,561
    Windows 10 x64 Home Version(1709) Build16299.98

    Go to the HP site and get either the driver for your printer from there, for windows 10 as they I believe have updated them or find an 8.1 driver as that will work in windows 10.
    Once found you can then uninstall the Microsoft driver and install the HP one for your model of printer.
    Mine came from HP my driver updater that I use found it
      My ComputerSystem Spec

 


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