Page 3 of 7 FirstFirst 12345 ... LastLast
  1.    08 Dec 2015 #21
    Join Date : Dec 2015
    Posts : 31
    Windows 10
    Thread Starter

    I am a "she" not a "he."

    Yikes! It sounds like I may have to ditch Avast entirely and I renewed my subscription in August.

    Do you know of a virus program that works well with Windows 10? The man at Staples mentioned Kasperksy as one of the good anti-virus programs.



    Quote Originally Posted by hTconeM9user View Post
    Yes he can but there might be a problem.
    It may work with avast uninstalled but once it goes back on he may hit the same problem again of not being able to print,
    Also hope he updated his drivers from HP Forum and not using Microsoft ones.
    He can use 8.1 drivers if he cant find 10 ones from the HP site
      My ComputerSystem Spec
  2.    08 Dec 2015 #22
    Join Date : Nov 2015
    Posts : 4,890
    windows 10 Home threshold2

    Quote Originally Posted by ChristineL View Post
    I am a "she" not a "he."

    Yikes! It sounds like I may have to ditch Avast entirely and I renewed my subscription in August.

    Do you know of a virus program that works well with Windows 10? The man at Staples mentioned Kasperksy as one of the good anti-virus programs.
    You can try AVG, if you must look for a replacement.
    http://free.avg.com/ca-en/homepage

    Just for your information.
    Since I had Windows 8, then 8.1, then Windows 10 Insider Previews, then Windows 10 RTM, I never use a 3rd party AV program.
    All I am using is the Windows own Windows Defender as my Real-time Protection, and Malwarebytes free edtion as my On-demand Protection.
    I never have security issues. And that's about 3 years now.

    Whether you want to employ a 3rd party AV is entirely your choice. I am just telling what I use for reference purpose only.
      My ComputerSystem Spec
  3.    08 Dec 2015 #23
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,566
    Windows 10 x64 Home Version(1709) Build16299.125

    Quote Originally Posted by davidhk View Post
    1. Just uninstall Avast and see if everything turns out ok as the Staples man said.
    2. Then reinstall Avast and again see if there is any ill effect.
    Worse comes to worst, you can always select another security program. There are other free programs available. But one step at a time.
    The lady has just repaid for it again so got to try and sort it otherwise he has wasted his money
      My ComputerSystem Spec
  4.    08 Dec 2015 #24
    Join Date : Nov 2015
    Posts : 4,890
    windows 10 Home threshold2

    Quote Originally Posted by hTconeM9user View Post
    The lady has just repaid for it again so got to try and sort it otherwise he has wasted his money
    How do you know the OP has to pay for it ?
    All avast , free or paid versions need to register.

    By the way, I do not care to correspond to you.
    You have anything to say, say it to the OP.
      My ComputerSystem Spec
  5.    08 Dec 2015 #25
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,566
    Windows 10 x64 Home Version(1709) Build16299.125

    Quote Originally Posted by ChristineL View Post
    I am a "she" not a "he."

    Yikes! It sounds like I may have to ditch Avast entirely and I renewed my subscription in August.

    Do you know of a virus program that works well with Windows 10? The man at Staples mentioned Kasperksy as one of the good anti-virus programs.
    Sorry I did not mean any offence on calling you a he.
    Did you update your drivers as well from the HP Site
    Also use Windows Defender if you have to change and then notify Avast that you are having a problem if it turn out to be them
      My ComputerSystem Spec
  6.    08 Dec 2015 #26
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,566
    Windows 10 x64 Home Version(1709) Build16299.125

    Quote Originally Posted by davidhk View Post
    How do you know the OP has to pay for it ?
    All avast , free or paid versions need to register.

    By the way, I do not care to correspond to you.
    You have anything to say, say it to the OP.
    Just what she put
    renewed my subscription in August.

    Also just putting you right on a question
      My ComputerSystem Spec
  7.    08 Dec 2015 #27
    Join Date : Nov 2015
    Posts : 4,890
    windows 10 Home threshold2

    Quote Originally Posted by hTconeM9user View Post
    Just what she put
    renewed my subscription in August.

    Also just putting you right on a question
    Register = subscription.

    User have to register every year.
      My ComputerSystem Spec
  8.    08 Dec 2015 #28
    Join Date : Nov 2015
    Posts : 4,890
    windows 10 Home threshold2

    ChristinL,
    Would you please tell us whether you use the pay-for Avast edition, or the free edition ?
      My ComputerSystem Spec
  9.    08 Dec 2015 #29
    Join Date : Dec 2015
    Posts : 31
    Windows 10
    Thread Starter

    That's okay. No offense, I just wanted to clarify that I was a she.

    I downloaded the drivers today when I downloaded the HP printer software, but I don't know if they are updated. Do I need to first get the printer software installed before installing the drivers? I am not tech savvy at all.

    Quote Originally Posted by hTconeM9user View Post
    Sorry I did not mean any offence on calling you a he.
    Did you update your drivers as well from the HP Site
    Also use Windows Defender if you have to change and then notify Avast that you are having a problem if it turn out to be them
      My ComputerSystem Spec
  10.    08 Dec 2015 #30
    Join Date : Dec 2015
    Posts : 31
    Windows 10
    Thread Starter

    It is a paid version of Avast.

    Quote Originally Posted by davidhk View Post
    ChristinL,
    Would you please tell us whether you use the pay-for Avast edition, or the free edition ?
      My ComputerSystem Spec

 
Page 3 of 7 FirstFirst 12345 ... LastLast


Similar Threads
Thread Forum
How do I get HP ENVY 5530 printer online?
How do I get HP ENVY 5530 printer online?
Performance & Maintenance
pc asking for pw b4 it will allow me to install network printer
2 pc's-- win 10 and win xp. i can share files from either pc but can't print from the xp to the win 10 (where the printer is installed) whenever i try to install a network printer to the xp pc, it wants a un and pw. both pc's have the same login...
Network and Sharing
Hp Envy 5530 printer
Hi I had to get a new wireless router from Verizon fios. Today. Now can not get my wireless printer to connect to my windows 10 home 64bit I have tried to unplug the wireless router restart the computer but that does not work. The Blue wireless...
Network and Sharing
Solved Need help with Dell 1320c printer software
Not sure if this the best forum for this but I am gonna try anyway. I just got some new ink for my Dell 1320c, and now the print heads are out of alignment. I went here, but after the initial unzipping, the directions get horribly complicated....
Drivers and Hardware
Printer Software & Win 10
I spoke to Hewlett Packard UK this morning and asked them if my particular printer model would work under Win 10, and were they ready for the change. They asked my what OS I was using, so I said 8.1 home on my pc, and 8.1 pro on my laptop, all up...
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 23:48.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums