Corrupted hard drives

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  1. Posts : 25
    Windows 10 1511
       #1

    Corrupted hard drives


    Hi

    I am sure this has been covered elsewhere but I can't find it.

    My external drives were set to 'turn off write-cache' and we had a black out. The result is a 3 Tb Seagate external drive, a 2 Tb Seagate external drive, and a 500 Gb portable drive are no longer seen by the desktop. The computer is still OK as it boots up off the internal drive which is not set to 'turn off write-cache'.

    Can anyone kindly point me to information on how to recover these drives, even if it does mean re-formatting them?

    Thanks
      My Computer


  2. Posts : 2,832
    Windows 10 Pro X64
       #2

    Hi,

    Could you try moving these drives to another computer and see if they show up there using disk management ?
    Even if files are corrupted on these drives they should still show up unless the controller is damaged ?

    Cheers,
      My Computers


  3. Posts : 25
    Windows 10 1511
    Thread Starter
       #3

    Thanks for your response. I have tried that but they are still not showing up. I suppose it is possible they got fried but they are surge protected and nothing else got damaged. They register audibly when I hook them up via USB but not in the Disk Management
      My Computer


  4. Posts : 2,832
    Windows 10 Pro X64
       #4

    Hi,

    They register audibly when I hook them up via USB but not in the Disk Management
    Sure but that doesn't mean anything. If you hook up a HDD that needs external power (i.e. exceeding what USB can deliver) it will still register audibly under Windows but won't show up in disk management or explorer for that matter.

    Could you check if these drives are recognized by the bios of the machine ?

    Cheers,
      My Computers


  5. Posts : 134,237
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #5

    Brisbanebob said:
    Hi

    I am sure this has been covered elsewhere but I can't find it.

    My external drives were set to 'turn off write-cache' and we had a black out. The result is a 3 Tb Seagate external drive, a 2 Tb Seagate external drive, and a 500 Gb portable drive are no longer seen by the desktop. The computer is still OK as it boots up off the internal drive which is not set to 'turn off write-cache'.

    Can anyone kindly point me to information on how to recover these drives, even if it does mean re-formatting them?

    Thanks
    Quick question for you, have you tried to run chkdsk on those drives?? If not, do it.
      My Computers


  6. Posts : 25
    Windows 10 1511
    Thread Starter
       #6

    Hi

    1. Neither drives shows up in BIOS
    2. Can't run chkdsk because the computer doesn't see the drives

    Interestingly, if I leave the drive/s connected doing a cold reboot, no desktop is displayed (it shows a black screen) but SpyHunter splash screen shows and the app runs.

    Bizzare
      My Computer


  7. Posts : 2,832
    Windows 10 Pro X64
       #7

    Hi,

    Quick question for you, have you tried to run chkdsk on those drives?? If not, do it.
    More coffee, Mike.

    Cheers,

    1. Neither drives shows up in BIOS
    Controller is toast I'm afraid.
      My Computers


  8. Posts : 134,237
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #8

    Brisbanebob said:
    Hi

    1. Neither drives shows up in BIOS
    2. Can't run chkdsk because the computer doesn't see the drives

    Interestingly, if I leave the drive/s connected doing a cold reboot, no desktop is displayed (it shows a black screen) but SpyHunter splash screen shows and the app runs.

    Bizzare
    Ok try this then, at a Admin prompt type this WinSAT formal might have to reboot after.
      My Computers


  9. Posts : 134,237
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #9

    fdegrove said:
    Hi,



    More coffee, Mike.

    Cheers,



    Controller is toast I'm afraid.
    If his controller is toast then why can he access his C drive??
      My Computers


  10. Posts : 134,237
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #10

    Come on Topgun, get in the conversation :)
      My Computers


 

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