Windows 10: Bluetooth missing

  1.    29 Nov 2015 #1

    Bluetooth missing


    Hi all. I am new to these forums, so I apologize if this is in the wrong area.
    I have an Asus x550L (?) laptop. I have been using Windows 10 for several months without issue until I noticed that my Bluetooth connection option is gone. I can't find drivers. I have followed the advice of several blogger-types to no avail.
    I'm not a computer guru so I don't know all the lingo. Am I doing something wrong? Should I go back to Best Buy and to Geek Squad and pay to figure it out?
    I just want to pair headphones and I'm hitting wall after wall!
    Frustrated in the Berkshires
      My ComputerSystem Spec

  2.    07 Dec 2015 #2

    Hi mishegaas, I'm facing the same issue with an ASUS K555LB (Brazilian model), after the last windows 10 updates my bluetooth disappeared, I can't find it on the Device Manager. I've already tried reinstall the bluetooth drivers for Windows 10 and Windows 8.1.... but until now no success!


    Did you find a solution?
      My ComputerSystem Spec


  3. Posts : 8
    Windows 10 64-Bit
       07 Dec 2015 #3

    Get USB Bluetooth Adapter Instead...


    Running Windows 10 with native Bluetooth is still hit-or-miss(mostly MISS). Only the factory build laptops shipping with Windows 10 has working native Bluetooth.

    The tiny, unobtrusive adapter/dongle works like a charm - the only drawback is you lose a USB port....
      My ComputerSystem Spec

  4.    07 Dec 2015 #4

    Hi Dilbeto, thank you for the reply, I really thought in buy an adapter, but like you said, I'll lose an USB port...


    The frustrating thing is, there is a native bluetooth inside my notebook but the Windows 10 doesn't "see" it after the upgrade to version 1511! Very disappointing...
      My ComputerSystem Spec


  5. Posts : 8
    Windows 10 64-Bit
       07 Dec 2015 #5

    mserragnoli said: View Post
    Hi Dilbeto, thank you for the reply, I really thought in buy an adapter, but like you said, I'll lose an USB port...


    The frustrating thing is, there is a native bluetooth inside my notebook but the Windows 10 doesn't "see" it after the upgrade to version 1511! Very disappointing...
    I also did the upgrade and lost Bluetooth. After trying for weeks to restore it - I simply got the adapter, and all has been fine since.
      My ComputerSystem Spec

  6.    07 Dec 2015 #6

    Hello mserragnoli! I just bought an K555LB from Asus here in Brazil, but it came already with Windows 10 preinstaled. I though this machine didnt't have bluetooth, because I coudn't find it in the Device Manager. I've tried to install all BT drivers available at Asus support site, but none of them enabled any kind of Bluetooth adapter. It doesn't appear in the specs in Asus site, but we have instructions on how to use Bluetooth in the manual. Strange, isn't it?
    So I guess that there is a Bluetooth adapter, right? I've made some search about it, but they always take me to this discussion.
    Well, if you (or anyone listening!) have any ideas on how to make it work, please let me know.
    Best regards to all!
      My ComputerSystem Spec


 

Related Threads
System Information: Asus Notebook UX303L, Windows 10, Microsoft Arc Touch Mouse Surface Edition Okay, I've been working on this for awhile and have tried a million things. I'm going back to square one so pretend I haven't tried anything yet. ...
Bluetooth not working in Drivers and Hardware
bluetooth option not showing... device manager says 'device working properly'...actually i want to share my wifi via bluetooth... currently doing it via usb using PdaNet ... but my cord is not long enough to the location i desire......
Bluetooth headphones in Drivers and Hardware
I bought these headphones Amazon.com: MatoneĀ® Qy8 V4.1 Wireless Bluetooth Headphones Best In-Ear Noise Cancelling Headphones with Microphone for Running, Sports Accessories. I connected them fine to my Iphone and Ipod but having problems with...
Bluetooth in Network and Sharing
Bluetooth should be listed in "settings/network and internet" and it would be recommended to connect media such as sound and music that way and to the Bluetooth. I cannot get any sound from my properly loaded Bluetooth device. I have the Windows 10...
Bluetooth? in Drivers and Hardware
How can I tell if my computer has Bluetooth?
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:22.
Find Us