Windows 10: Speakers won't work with external display

  1.    20 Nov 2015 #1

    Speakers won't work with external display

    I actually have two issues (the second being that the built-in microphone isn't working, but that's the least of my worries). I have my laptop connected to an external monitor & I can't get any non-system sounds to play.

    Dell Laptop w/ only HDMI video connected to Dell VGA monitor (no speakers) via an adapter that has a 3.5mm jack for speakers. I can get system sounds via the laptop's speakers, but I can't play MP3s and YouTube videos have no sound. I had things working at one point (no, I cannot remember what I did or can find the tutorial that I used), but after moving my desk (unhooking the laptop from the monitor), cussing at non-functional microphone, and setting things back up, I'm back to no sounds. When I did get the speakers to work, they were working on the 3.5mm headphone/microphone jack on the laptop, but not through the jack on the HDMI/VGA adapter.

    I've seen things about disabling the HDMI audio controller. I cannot change the default audio devices via the sound dialog box that is available by right-clicking on the sound icon on the bottom right of the screen. I'm assuming that the Dell speakers that are stuck as default are the on-board ones on the laptop.

    Yes, I'm searching the forums for answers already (sorry, I've run into too many "helpful" people whose answers tend to be of the RTFM variety). Attached is a screen shot from my device manager if someone can point me at the right spot to whack at with a hammer and what size nail to use.


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      My ComputerSystem Spec

  2. spapakons's Avatar
    Posts : 2,482
    Windows 10 Pro 64-bit 1803 (April 2018 build 17134.48)
       20 Nov 2015 #2

    First of all, I see the Dell E2414H Display audio is disabled in Device Manager. When connected through HDMI this should be enabled. Try enabling it. Then I recommend downloading last graphics drivers from Intel which will also update the HDMI audio drivers and will fix the problem. You probably need 4th Generation or later CPU graphics drivers. Follow the link for latest drivers, modify keywords as necessary and search again. Or you can download Intel's driver updater to automatically search for drivers.
      My ComputerSystem Spec


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