Windows 10: HP Printer Problem

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  1. Posts : 13
    Windows 10 8.1.1 7
       20 Nov 2015 #1

    HP Printer Problem


    I've recently run into problems with my HP LaserJet 2100 printer. I've tried uninstalling and re-installing the device and Windows 10 succesfully downloads the relevant printer driver but no success printing. Looking at the device in Device Manager I can see the message:

    Device LPTENUM\Hewlett-PackardHP_LaserJet_2100_Series\5&24c65149&0&LPT1.4 requires further installation.

    Any suggestions on how to fix this? I'm running on build 10586.11.

    AlexB
      My ComputerSystem Spec

  2.    20 Nov 2015 #2

    A semi-random suggestion:

    Download the "universal driver" from HP.

    Uninstall the current printer drivers (button in Device Manager).

    Install the universal drivers.

    Good luck.

    (I've had some strangeness with printers. I have a Brother HL-5150D. It works well, but it doesn't appear in Devices and Printers. That was also true under Windows 8.1.)
      My ComputerSystem Spec


  3. Posts : 13
    Windows 10 8.1.1 7
    Thread Starter
       20 Nov 2015 #3

    HP Printer Problem


    Thank you for the suggestion but right now the problem has gone. I use a PCI card to provide a parallel port for the old HP printer and via Device Manager I had a look at its properties and tried changing the Filter Resource Method to "Never use an interrupt". That did the trick although I have no idea why.

    Fingers crossed that the problem does not re-occur.

    AlexB
      My ComputerSystem Spec

  4.    20 Nov 2015 #4

    Parallel port?

    Old indeed.
      My ComputerSystem Spec


  5. Posts : 3,882
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       20 Nov 2015 #5

    AlexB said: View Post
    Thank you for the suggestion but right now the problem has gone. I use a PCI card to provide a parallel port for the old HP printer and via Device Manager I had a look at its properties and tried changing the Filter Resource Method to "Never use an interrupt". That did the trick although I have no idea why.

    Fingers crossed that the problem does not re-occur.

    AlexB
    Is that an IEEE1284 port and Cable? The newer bunch of Parallel Port printers required it.
      My ComputerSystem Spec


  6. Posts : 710
    Windows 10 home 64bit 1511 (OSbuild 10586.63)
       20 Nov 2015 #6

    Oh my gosh parallel port is so old. my printer witch I had a long time now is usb.
      My ComputerSystem Spec

  7.    21 Nov 2015 #7

    Hmm. My very old HP Laserjet 1200 have two ports: parallel and usb.
      My ComputerSystem Spec


  8. Posts : 2,303
    Windows 10 Pro 64-bit 1706 (CU build 15063.608)
       21 Nov 2015 #8

    You can also right-click on the parallel port, select Properties and fro Port Settings tab check the Enable legacy plug and play detection box. This helps a lot with old devices.
      My ComputerSystem Spec


  9. Posts : 13
    Windows 10 8.1.1 7
    Thread Starter
       21 Nov 2015 #9

    spapakons said: View Post
    You can also right-click on the parallel port, select Properties and fro Port Settings tab check the Enable legacy plug and play detection box. This helps a lot with old devices.
    Yes, I also have that enabled.

    AlexB
      My ComputerSystem Spec

  10.    22 Nov 2015 #10

    I remember that for my LS1200 printer to work 100% properly using LPT port, it must be configured as ECP in BIOS. Built-in configuration program couldn't access printer when LPT port was set as SPP or EPP. You might also need a communications patch inside HP drivers page.
      My ComputerSystem Spec


 
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