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  1.    19 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 7
    Windows 10

    Audio Issues - Quiet & no detection of headphones


    Hi Everyone Im new to the forum I hope I have posted this in the right place.


    Im having audio problems that I have been unable to resolve I have looked around on google and found some so called solutions but nothing has worked for me so far, I have posted my pc specs and problem below.
    So since I upgraded to Windows 10 one of the biggest things that annoys me is when I plug in headphones they are not picked up by my pc and I have to manually switch to them as default audio using the Playback devices menu. On Windows 7 I had a Audio Control panel that popped up and detected the headphones.
    Im also having issues with the volume sounding low throughout and terrible call quality on skype not sure if this is a separate issue, I have tryed manually updating, removing & reinstalling the audio drivers from the device manager and also tryed downloading the realtek windows 10 drivers. None of these have seemed to help, I have tryed software that detects out of date drivers to no help and also made sure other components on my pc are updated incase this somehow helped.

    If you need anymore details or more pc specs let me know.

    PC Specs-
    POWER SUPPLY - atx power supply stp 650watt
    MOTHERBOARD - asus P8B75-M LX
    Ram - 8GB
    CPU - Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
    GPU - NVIDIA GeForce GTX 660
    Harddrive - 1TB Operating
    Headphones - Fatal1ty Creative
    System Microsoft Windows 10 (build 10240), 64-bit Version 10.0.10240
    Sound Device 1 NVIDIA High Definition Audio Driver Version 1.3.34.4
    Sound Device 2 NVIDIA Virtual Audio Device (Wave Extensible) (WDM) Driver Version 1.2.31.0
    Sound Device 3 VIA HD Audio(Win 10) Driver Version 6.0.11.1100

    Thanks
      My ComputerSystem Spec
  2.    19 Nov 2015 #2
    Join Date : Jun 2015
    N.Y.
    Posts : 3,047
    Windows 10 Pro 64 bit

    I usually found had to switch between speakers and headphones either in sound properties or through sound device software to make them work. Could depend on type you are using, USB headphones or 3.5mm headphone jack or larger. One thing should of listed was brand and model of headphones. Some headphones USB come with software and drivers.
      My ComputerSystem Spec
  3.    19 Nov 2015 #3
    Join Date : Nov 2015
    Posts : 7
    Windows 10
    Thread Starter

    Quote Originally Posted by jds63 View Post
    I usually found had to switch between speakers and headphones either in sound properties or through sound device software to make them work. Could depend on type you are using, USB headphones or 3.5mm headphone jack or larger. One thing should of listed was brand and model of headphones. Some headphones USB come with software and drivers.
    Headphones - Fatal1ty Creative

    I have added the brand of heapdhone, think they are pretty old. I did find a driver for them which seemed to change something as I now have to disable my speakers from the sound settings for it to swich over to the headphones. Maybe its time to upgrade lol and they are not usb just a standard jack.

    Thanks
      My ComputerSystem Spec
  4.    19 Nov 2015 #4
    Join Date : Jun 2015
    N.Y.
    Posts : 3,047
    Windows 10 Pro 64 bit

    Quote Originally Posted by oneshotko View Post
    Headphones - Fatal1ty Creative

    I have added the brand of heapdhone, think they are pretty old. I did find a driver for them which seemed to change something as I now have to disable my speakers from the sound settings for it to swich over to the headphones. Maybe its time to upgrade lol and they are not usb just a standard jack.

    Thanks
    Yes, some of these have both USB and 3.5mm jack come with an adapter.Usually the creative software may have the switch to bring it to headphone. All i know have to switch it over each time unless software do it automatically which i doubted. Check Creatives site under this brand should have something close to the latest software drivers. Sound quality might depend on settings in the creative software.
    I had a pair awhile back of creative's like this.
      My ComputerSystem Spec
  5.    19 Nov 2015 #5
    Join Date : Jun 2015
    N.Y.
    Posts : 3,047
    Windows 10 Pro 64 bit

    What sound device is in system, you have NVIDIA drivers listed ?
      My ComputerSystem Spec
  6.    19 Nov 2015 #6
    Join Date : Sep 2015
    Posts : 2,308
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    If you have VIA HD audio, you need VIA drivers, the Realtek don't work as they should (if at all). Go at VIA download site and select 1) Microsoft Windows, 2) Windows 10, 3) Audio, 4) VIA Vinyl HD Audio codecs. Direct link is here.
      My ComputerSystem Spec
  7.    19 Nov 2015 #7
    Join Date : Jun 2015
    N.Y.
    Posts : 3,047
    Windows 10 Pro 64 bit

    NVIDIA was put in there because you have a NVIDIA Graphics Card and it's software drivers installed, but what i wanted to know is what sound device as it seems do not have those drivers installed way you have it listed.
      My ComputerSystem Spec
  8.    19 Nov 2015 #8
    Join Date : Sep 2015
    Posts : 2,308
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    USB headphones have their own independent sound card, so you need drivers for these. Analog (mini-jack) headphones plug on the sound card, so you need drivers for the sound card instead. Which kind do you have?

    Also have in mind that some applications have to be manually set to change the audio output when you have multiple audio cards. They do not always use what it is currently connected.
      My ComputerSystem Spec
  9.    19 Nov 2015 #9
    Join Date : Jun 2015
    N.Y.
    Posts : 3,047
    Windows 10 Pro 64 bit

    Headphones - Fatal1ty Creative
      My ComputerSystem Spec
  10.    19 Nov 2015 #10
    Join Date : Jun 2015
    N.Y.
    Posts : 3,047
    Windows 10 Pro 64 bit

    These are correct, no windows 10 software drivers http://support.creative.com/Products...CategoryID:437
      My ComputerSystem Spec

 
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