1.    19 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 2
    Windows 10

    Wireless Printing Fails


    I recently bought an HP 2540 wireless printer that is Windows 8 and 10 compatible. I setup the computer, used disk for the Win8 and downloaded the Win10 driver and installed on the second laptop. Both Asus laptops printed and then quit.

    I have reinstalled printer, run every diagnostic I can find and still cannot get either to print.

    Any help will be greatly appreciated.
      My ComputerSystem Spec
  2.    19 Nov 2015 #2
    Join Date : Sep 2015
    Posts : 2,377
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Uninstall the printer software, then go at Devices and Printers (search to find) and remove the printer from there, if present. The load Device Manager and remove the printer from Printers, Print queue and wherever else might be. Restart your computer. Run the setup again, preferably with Administrator rights (right-click, Run as Administrator). When asked how your printer is connected, reply via Wi-Fi and then that the printer is already connected to the router (verify that the printer is switched on and the Wi-Fi LED is on which means connected). It should be detected, proceed to finish the installation. Try to print something, it should work.

    Important: This assumes your network is configured as home. If you configured it as public, then access to other computers and the printer is blocked!
      My ComputerSystem Spec
  3.    19 Nov 2015 #3
    Join Date : Nov 2015
    Posts : 2
    Windows 10
    Thread Starter

    Got Lucky


    Quote Originally Posted by spapakons View Post
    Uninstall the printer software, then go at Devices and Printers (search to find) and remove the printer from there, if present. The load Device Manager and remove the printer from Printers, Print queue and wherever else might be. Restart your computer. Run the setup again, preferably with Administrator rights (right-click, Run as Administrator). When asked how your printer is connected, reply via Wi-Fi and then that the printer is already connected to the router (verify that the printer is switched on and the Wi-Fi LED is on which means connected). It should be detected, proceed to finish the installation. Try to print something, it should work.

    Important: This assumes your network is configured as home. If you configured it as public, then access to other computers and the printer is blocked!
    I think I got lucky. I powered off the printer and the router and restarted both and it is printing. Thanks.
      My ComputerSystem Spec

 


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