Acer Aspire V3 - Windows 10 - Touchpad not working with new driver

thatgr · 18 Nov 2015

For the past few months, the right touchpad button does not work with the Windows 10 drivers. Windows 8.1 drivers worked fine. If I switch mouse settings to left handed, then the buttons work fine, but obviously this is awkward to get used to. I have rollbacked the driver to a very old edition and it worked fine, however then I had no synaptics touchpad settings so the touchpad settings could not be altered.

19.0.9.7 is the synaptics version

touchpad works fine on other user accounts

Cloud5trife · 23 Nov 2015

Aspire E15 - Touchpad not working at all

The touchpad on my e15 does not work at all, but after searching for forums, they said its the BIOS problem, so i updated my bios via acer support page, it works fine now, hope this help..

thatgr · 02 Dec 2015

Cloud5trife said:

Aspire E15 - Touchpad not working at all

The touchpad on my e15 does not work at all, but after searching for forums, they said its the BIOS problem, so i updated my bios via acer support page, it works fine now, hope this help..

ill try this

any other input

thatgr · 05 Dec 2015

bump

egosbar · 07 Dec 2015

i just had a problem where latest update my touchpad stopped two finger scrolling etc , what happened was the synaptics driver was installed when i usually had elantech driver running my acer aspire 1v , so i downloaded the elan driver installed it and bam everything works again

thatgr · 07 Dec 2015

egosbar said:

i just had a problem where latest update my touchpad stopped two finger scrolling etc , what happened was the synaptics driver was installed when i usually had elantech driver running my acer aspire 1v , so i downloaded the elan driver installed it and bam everything works again

The driver is for certain synaptics

thatgr · 07 Dec 2015

I've switched over the touchpad settings so right click is left etc. and it works fine now just opposite. Any input?

brummyfan · 08 Dec 2015

thatgr said:

I've switched over the touchpad settings so right click is left etc. and it works fine now just opposite. Any input?

Try uninstalling the synaptics driver from Device manager, right click Synaptics driver, go to Properties, change the compatible mode to Windows 8, then install the driver, it might work.

Acer Aspire V3 - Windows 10 - Touchpad not working with new driver-capture-100.jpg

thatgr · 08 Dec 2015

brummyfan said:

Try uninstalling the synaptics driver from Device manager, right click Synaptics driver, go to Properties, change the compatible mode to Windows 8, then install the driver, it might work.

Thanks for the idea - i'll try it now.

Also - touchpad works fine on 'guest' user account. It's just this account, the main admin one that's broken.

thatgr · 08 Dec 2015

brummyfan said:

Try uninstalling the synaptics driver from Device manager, right click Synaptics driver, go to Properties, change the compatible mode to Windows 8, then install the driver, it might work.

https://gyazo.com/4cd6ad059f7ce0899cee5479f5bca753

this is all i see

- i think my account may be corrupt. i think i'm going to try creating a new account and copying settings etc.