1.    18 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 8
    W10

    Acer Aspire V3 - Windows 10 - Touchpad not working with new driver


    For the past few months, the right touchpad button does not work with the Windows 10 drivers. Windows 8.1 drivers worked fine. If I switch mouse settings to left handed, then the buttons work fine, but obviously this is awkward to get used to. I have rollbacked the driver to a very old edition and it worked fine, however then I had no synaptics touchpad settings so the touchpad settings could not be altered.

    19.0.9.7 is the synaptics version

    touchpad works fine on other user accounts
    Last edited by thatgr; 08 Dec 2015 at 16:01.
      My ComputerSystem Spec
  2.    23 Nov 2015 #2
    Join Date : Nov 2015
    Posts : 2
    Windows 10

    Aspire E15 - Touchpad not working at all

    The touchpad on my e15 does not work at all, but after searching for forums, they said its the BIOS problem, so i updated my bios via acer support page, it works fine now, hope this help..
      My ComputerSystem Spec
  3.    02 Dec 2015 #3
    Join Date : Nov 2015
    Posts : 8
    W10
    Thread Starter

    Quote Originally Posted by Cloud5trife View Post
    Aspire E15 - Touchpad not working at all

    The touchpad on my e15 does not work at all, but after searching for forums, they said its the BIOS problem, so i updated my bios via acer support page, it works fine now, hope this help..
    ill try this

    any other input
      My ComputerSystem Spec
  4.    05 Dec 2015 #4
    Join Date : Nov 2015
    Posts : 8
    W10
    Thread Starter

    bump
      My ComputerSystem Spec
  5.    07 Dec 2015 #5
    Join Date : Dec 2015
    Posts : 5
    windows 10

    i just had a problem where latest update my touchpad stopped two finger scrolling etc , what happened was the synaptics driver was installed when i usually had elantech driver running my acer aspire 1v , so i downloaded the elan driver installed it and bam everything works again
      My ComputerSystem Spec
  6.    07 Dec 2015 #6
    Join Date : Nov 2015
    Posts : 8
    W10
    Thread Starter

    Quote Originally Posted by egosbar View Post
    i just had a problem where latest update my touchpad stopped two finger scrolling etc , what happened was the synaptics driver was installed when i usually had elantech driver running my acer aspire 1v , so i downloaded the elan driver installed it and bam everything works again
    The driver is for certain synaptics
      My ComputerSystem Spec
  7.    07 Dec 2015 #7
    Join Date : Nov 2015
    Posts : 8
    W10
    Thread Starter

    I've switched over the touchpad settings so right click is left etc. and it works fine now just opposite. Any input?
      My ComputerSystem Spec
  8.    08 Dec 2015 #8
    Join Date : Dec 2013
    England
    Posts : 944
    Windows IP 17017

    Quote Originally Posted by thatgr View Post
    I've switched over the touchpad settings so right click is left etc. and it works fine now just opposite. Any input?
    Try uninstalling the synaptics driver from Device manager, right click Synaptics driver, go to Properties, change the compatible mode to Windows 8, then install the driver, it might work.
    Click image for larger version. 

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      My ComputersSystem Spec
  9.    08 Dec 2015 #9
    Join Date : Nov 2015
    Posts : 8
    W10
    Thread Starter

    Quote Originally Posted by brummyfan View Post
    Try uninstalling the synaptics driver from Device manager, right click Synaptics driver, go to Properties, change the compatible mode to Windows 8, then install the driver, it might work.
    Click image for larger version. 

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    Thanks for the idea - i'll try it now.

    Also - touchpad works fine on 'guest' user account. It's just this account, the main admin one that's broken.
      My ComputerSystem Spec
  10.    08 Dec 2015 #10
    Join Date : Nov 2015
    Posts : 8
    W10
    Thread Starter

    Quote Originally Posted by brummyfan View Post
    Try uninstalling the synaptics driver from Device manager, right click Synaptics driver, go to Properties, change the compatible mode to Windows 8, then install the driver, it might work.
    Click image for larger version. 

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Size:	28.2 KB 
ID:	52566
    https://gyazo.com/4cd6ad059f7ce0899cee5479f5bca753

    this is all i see


    - i think my account may be corrupt. i think i'm going to try creating a new account and copying settings etc.
      My ComputerSystem Spec

 


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