Windows 10: Cannot connect to bluetooth headphones after upgrade to Win10 Solved


  1. Posts : 17
    Windows 10 Pro 64 bit
       15 Nov 2015 #1

    Cannot connect to bluetooth headphones after upgrade to Win10


    I upgraded my Lenovo W530 running Win7 Pro 64 bit to Windows 10. After the upgrade I can no longer connect to my bluetooth headphones which worked before the upgrade. The bluetooth radio is on. When I click Connect in the Action Center it shows that the headphones are connected but they are not. The headphones (actually my hearing aids) play a notification sound when a bluetooth connection is made and I never hear that sound. If I play music the sound goes to the speaker, not my headphones. I have removed the headphones and repaired them. I have checked that all of the bluetooth device drivers are up to date in Device Manager. I would really appreciate any suggestions to solve this problem. Thanks.
      My ComputerSystem Spec

  2.    15 Nov 2015 #2

    Products - Lenovo Support (US)
    Official bluetooth driver for windows 10 for w530.Be advised that even if you are connected to the internet during a w10 install windows might not download certain drivers.I would recommend getting drivers from the lenovo site.I tell you this because I have a t420 and many drivers were missing(the display driver,audio driver and card reader were not working out of the box)
      My ComputerSystem Spec


  3. Posts : 17
    Windows 10 Pro 64 bit
    Thread Starter
       15 Nov 2015 #3

    I downloaded the latest bluetooth driver from the Lenovo site but I still have the problem. When I click Connect it says I am connected for voice and music but when a play an mp3 file in VLC Media Player it plays on the speaker.
      My ComputerSystem Spec


  4. Posts : 3,232
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       15 Nov 2015 #4

    Bazsl said: View Post
    I downloaded the latest bluetooth driver from the Lenovo site but I still have the problem. When I click Connect it says I am connected for voice and music but when a play an mp3 file in VLC Media Player it plays on the speaker.
    Did you try MP3 songs in Windows Media Player? Perhaps VLC doesn't recognize Bluetooth. There's also settings in Control Panel, Sound as to what device to use such as speakers, headset, etc.
      My ComputerSystem Spec


  5. Posts : 17
    Windows 10 Pro 64 bit
    Thread Starter
       15 Nov 2015 #5

    Success! When I looked at Playback Devices the first time I did not notice that there was one more device that I could not see. When I scrolled down I found a second entry for the bluetooth headset with a slightly different description. When I selected that one it worked. Thanks for making me take a second look.
      My ComputerSystem Spec


  6. Posts : 3,232
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       15 Nov 2015 #6

    Bazsl said: View Post
    Success! When I looked at Playback Devices the first time I did not notice that there was one more device that I could not see. When I scrolled down I found a second entry for the bluetooth headset with a slightly different description. When I selected that one it worked. Thanks for making me take a second look.
    You're welcome.
      My ComputerSystem Spec


 

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