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#1
USB to HDMI converter does not work with Windows 10
I have an Acer Aspire V17 Nitro laptop (i7, 16 Gb RAM) which I am using with an external monitor (through the built-in HDMI port).
I recently purchased a USB to HDMI converter so that I could have a second external monitor. This was advertised as being applicable for Windows 7 and 8.1 systems so I figured it should work for Windows 10 also.
Unfortunately when I installed the software, the system crashed. Eventually I managed to restore it to an earlier point so I managed to get the system back to normal. However I cannot seem to be able to find any way of getting this device to work on my laptop. I tried allowing Windows to find the best driver, and even tried a third-party driver that I found on the internet but to no avail.
When I contacted the supplier he said that he had written to his own supplier about this but got no reply, so he offered me half of what I had paid for it as a refund. I accepted this but would really like to be able to use the device.
Has anyone any ideas (Links to similar issues, drivers etc) as to what I can do?
Thanks.