1. Joined : Nov 2015
    Netherlands
    Posts : 6
    windows 10, windows 8.1
       11 Nov 2015 #1

    Windows 8.1/10 do not detect optical drive sh-s223F


    Since I upgraded from win 8 to win 8.1 and recently win 10 the optical drive is missing in both windows explorer, edge and device manager. I have tried all the tricks I could find on the internet. For instance: Fix: DVD Drive Not Detected In Windows 8/10, https://support.microsoft.com/en-us/kb/314060, [FIX] Optical Drives (CD/DVD) Icon Not Showing in My Computer Window - AskVG. On two occasions the drive appeared and was accessable in win 8.1/10 shortly, eclipsing at the next start up.
    The drive is detected by the bios and I can start from installation DVD's. Virtual drives are detected and can be used.
    Does anybody have a solid solution for me?
      My System SpecsSystem Spec


  2. Joined : Sep 2015
    Posts : 2,071
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       11 Nov 2015 #2

    You have to download and install latest chipset drivers. This includes drivers for the SATA controller. After doing that and restart your computer, it should detect the drive.
      My System SpecsSystem Spec


  3. Joined : Nov 2015
    Netherlands
    Posts : 6
    windows 10, windows 8.1
       12 Nov 2015 #3

    spapakons said: View Post
    You have to download and install latest chipset drivers. This includes drivers for the SATA controller. After doing that and restart your computer, it should detect the drive.
    Hello Spapakons,
    It is a miracle. Your solution works! Still I am a bit surprised because I update my drivers regularly with Winzip Utilities. The drive is connected to an on board jmicron 362 sata controller. Now I have downloaded and installed the most recent 36x controller driver and that did the trick.
    Thanks!
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    Posts : 2,071
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       12 Nov 2015 #4

    We technicians have been through most of your troubles, so we know how to solve them...
      My System SpecsSystem Spec


 


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