1.    11 Nov 2015 #1
    Join Date : Nov 2015
    Netherlands
    Posts : 9
    windows 10, windows 8.1

    Windows 8.1/10 do not detect optical drive sh-s223F


    Since I upgraded from win 8 to win 8.1 and recently win 10 the optical drive is missing in both windows explorer, edge and device manager. I have tried all the tricks I could find on the internet. For instance: Fix: DVD Drive Not Detected In Windows 8/10, https://support.microsoft.com/en-us/kb/314060, [FIX] Optical Drives (CD/DVD) Icon Not Showing in My Computer Window - AskVG. On two occasions the drive appeared and was accessable in win 8.1/10 shortly, eclipsing at the next start up.
    The drive is detected by the bios and I can start from installation DVD's. Virtual drives are detected and can be used.
    Does anybody have a solid solution for me?
      My ComputerSystem Spec
  2.    11 Nov 2015 #2
    Join Date : Sep 2015
    Posts : 2,376
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    You have to download and install latest chipset drivers. This includes drivers for the SATA controller. After doing that and restart your computer, it should detect the drive.
      My ComputerSystem Spec
  3.    12 Nov 2015 #3
    Join Date : Nov 2015
    Netherlands
    Posts : 9
    windows 10, windows 8.1
    Thread Starter

    Quote Originally Posted by spapakons View Post
    You have to download and install latest chipset drivers. This includes drivers for the SATA controller. After doing that and restart your computer, it should detect the drive.
    Hello Spapakons,
    It is a miracle. Your solution works! Still I am a bit surprised because I update my drivers regularly with Winzip Utilities. The drive is connected to an on board jmicron 362 sata controller. Now I have downloaded and installed the most recent 36x controller driver and that did the trick.
    Thanks!
      My ComputerSystem Spec
  4.    12 Nov 2015 #4
    Join Date : Sep 2015
    Posts : 2,376
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    We technicians have been through most of your troubles, so we know how to solve them...
      My ComputerSystem Spec
  5.    27 Mar 2017 #5
    Join Date : Mar 2017
    Posts : 2
    Windows 8.1

    A little help please!


    Quote Originally Posted by spapakons View Post
    You have to download and install latest chipset drivers. This includes drivers for the SATA controller. After doing that and restart your computer, it should detect the drive.
    Hi Spapakons, I've just stumbled upon your thread and I'm having the same problems noted here. Could you please help me with how to go about downloading & installing these latest chipset & SATA controller drivers?
    Thanks
      My ComputerSystem Spec
  6.    27 Mar 2017 #6
    Join Date : May 2015
    Smyrna, TN
    Posts : 306
    Win 10 Pro 64

    Quote Originally Posted by Lazarus View Post
    Hi Spapakons, I've just stumbled upon your thread and I'm having the same problems noted here. Could you please help me with how to go about downloading & installing these latest chipset & SATA controller drivers?
    Thanks
    Assuming you are asking about your laptop as listed in your "My Computer"

    Go to the website for your laptop; support area and look for "Drivers" there you will find the selection of available drivers based on your system and operating system.........Download and install them for your chipset and SATA..
      My ComputerSystem Spec
  7.    28 Mar 2017 #7
    Join Date : Sep 2015
    Posts : 2,376
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Quick solution but risky (sometimes can cause problems), is to download Snappy Driver Installer. This detects the hardware of your machine and automatically installs drivers. Avoid using it in tablets as you almost always lose the touch feature. Similar tool is the Driver Pack.
      My ComputerSystem Spec
  8.    02 Apr 2017 #8
    Join Date : Mar 2017
    Posts : 2
    Windows 8.1

    Hi kipper and spapakons, thanks so much for the reply and help.... I've been to the website and managed to get them. All sorted now! Didn't really want to go down the Snappy Driver Installer route and didn't have to :-)
      My ComputerSystem Spec
  9.    02 Apr 2017 #9
    Join Date : May 2015
    Smyrna, TN
    Posts : 306
    Win 10 Pro 64

    Lazarus......you are welcome, glad you got it all sorted out....
      My ComputerSystem Spec

 


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