1.    10 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 1
    Win 10

    DVD Player not working

    Just like everyone else when I updated to Windows 10 I experienced my DVD player not working.
    - When I try to eject by right clicking nothing happens then i get "an error occurred with dvd/cd rom" message
    -Shows up on my Device Manager, under DVD/CD-Rom Drives, not hidden
    -Shows that it is working properly and on bus #5
    -On Device Manager, my IDE ATA/ATAPI controllers have 2 items dropped down and both are Standard SATA AHCI Controller, uninstalled both, reboot, nothing fixed. No ATA Channel 0 or 1
    -Did the cut and paste of "reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001", and it did not work
    -Tried the "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}". Nothing
    - Had the upper but not lower. Deleted upper
    - Did the Hardware and Device troubleshoot fix and nothing. Everything is good
    -Did the 3 Methods and nothing worked

    So, thats all that I can think of. I have no idea what to try now. I have been on many forums, here especially. Read many topics, it seems most people had the dvd player missing on the Device Manager but not my case. I am thinking of adding another dvd player and seeing what happens but have to wait till tomorrow.

    Any help, insight, seance would be appreciated. Thanks.
      My ComputerSystem Spec
  2.    11 Nov 2015 #2
    Join Date : Sep 2015
    Posts : 2,372
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    I would try to update the chipsets driver first. This includes drivers for the SATA controller and should improve compatibility. If after that the DVD is still not working, try to delete it from Device Manager, restart the computer and let it find it again.
      My ComputerSystem Spec


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