Windows 10: DVD Player not working

  1.    10 Nov 2015 #1

    DVD Player not working


    Just like everyone else when I updated to Windows 10 I experienced my DVD player not working.
    - When I try to eject by right clicking nothing happens then i get "an error occurred with dvd/cd rom" message
    -Shows up on my Device Manager, under DVD/CD-Rom Drives, not hidden
    -Shows that it is working properly and on bus #5
    -On Device Manager, my IDE ATA/ATAPI controllers have 2 items dropped down and both are Standard SATA AHCI Controller, uninstalled both, reboot, nothing fixed. No ATA Channel 0 or 1
    -Did the cut and paste of "reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001", and it did not work
    -Tried the "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}". Nothing
    - Had the upper but not lower. Deleted upper
    - Did the Hardware and Device troubleshoot fix and nothing. Everything is good
    -Did the 3 Methods and nothing worked

    So, thats all that I can think of. I have no idea what to try now. I have been on many forums, here especially. Read many topics, it seems most people had the dvd player missing on the Device Manager but not my case. I am thinking of adding another dvd player and seeing what happens but have to wait till tomorrow.

    Any help, insight, seance would be appreciated. Thanks.
      My ComputerSystem Spec

  2. spapakons's Avatar
    Posts : 2,180
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       11 Nov 2015 #2

    I would try to update the chipsets driver first. This includes drivers for the SATA controller and should improve compatibility. If after that the DVD is still not working, try to delete it from Device Manager, restart the computer and let it find it again.
      My ComputerSystem Spec


 

Related Threads
Which do you prefer, and why?
I recently updated to windows 10. Windows Media Player lists the song titles of my music library in white on white now.. If I select my Line 6 UX1 toneport as the default player, it will not play any files. Rather it will put a red x by the...
dvd player in Software and Apps
Sometimes the dvd player works and sometimes it doesn't. Don't know if I am doing something wrong or what is the problem. Is there any particular way to get it to play every time I insert a disk? I just installed Windows 10 over existing 7.
video player no longer working in General Support
I am not able to watch any YouTube videos or videos on other sites. Sound is good but screen is a wavey green colour. This wasn't an issue before I upgraded to Windows 10. Any suggestions would be very helpful.
​I have a lot of music saved into Windows Media Player on Windows 7. I am aware that the new Windows 10 Upgrade will not have Windows Media Player, but that another player will either come within the Upgrade or a new music player is available. So...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:05.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums