Windows 10: asus a52f webcam image upside down

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  1.    10 Nov 2015 #1

    asus a52f webcam image upside down


    Asus a52f laptop w10/64 video picture is upside down. Device manager, okay no red/yellow marks, info Device USB\VID_13D3&PID_5130&MI_00\7&3222d138&0&0000 - driver provided by MS version 10.0.10240.16384 (2006!). Looked on the Asus website only shows drivers for win7.

    Any ideas whether there is either a new win10 driver or an app to flip the image?
      My System SpecsSystem Spec

  2. spapakons's Avatar
    Posts : 2,171
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       10 Nov 2015 #2

    Try in an application such as Skype. If there are any camera settings, maybe there is one to rotate or flip the image. I would also install the Windows 7 driver and hide the relevant driver update to prevent Windows Update replacing it again.
      My System SpecsSystem Spec

  3.    10 Nov 2015 #3

    spapakons said: View Post
    Try in an application such as Skype. If there are any camera settings, maybe there is one to rotate or flip the image. I would also install the Windows 7 driver and hide the relevant driver update to prevent Windows Update replacing it again.
    Very merry thanks for yr suggestions, unfortunately I have tried the Asus win 7 drivers which don't work at all, further Skype I don't believe has a flip capability.

    If Microsoft provides the win7/64 drivers (back in 06), surely they would have a win 10 driver? But where? Looking for an auto update just says I have the latest driver (as in my experience it usually does!),
      My System SpecsSystem Spec

  4. spapakons's Avatar
    Posts : 2,171
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       10 Nov 2015 #4

    Why Windows 7 driver doesn't work? If you cannot install it normally, try to right-click the setup and select Properties. Then go at the Compatibility tab, check the box to enable the list and select the Windows 7 from the list. Also check the box to Run as Administrator. If this still doesn't work, click the search icon and type device. Click to open Device Manager. Expand the Imaging Devices and right-click on your camera. Select Update driver, then the last option. Again select the last option, until you see a Have disk button. Click on that and browse to the folder where you extracted the Windows 7 driver. Install it and your camera should work.
      My System SpecsSystem Spec

  5.    10 Nov 2015 #5

    spapakons said: View Post
    Why Windows 7 driver doesn't work? If you cannot install it normally, try to right-click the setup and select Properties. Then go at the Compatibility tab, check the box to enable the list and select the Windows 7 from the list. Also check the box to Run as Administrator. If this still doesn't work, click the search icon and type device. Click to open Device Manager. Expand the Imaging Devices and right-click on your camera. Select Update driver, then the last option. Again select the last option, until you see a Have disk button. Click on that and browse to the folder where you extracted the Windows 7 driver. Install it and your camera should work.

    Thank you... I hadn't thought about compatability mode. However whether I run it ordinarily or in win7/64 compat mode I get the same error "Something went wrong" - pretty useful eh?

    As to the other suggestion, as above already tried without any joy...........

    If it helps, using the camera drivers from the upgrade I see a file called "usbvideo.inf"; when I try the Asus win 7 driver, I see "snp2uvc.inf" - strange as I have cross referenced the right PID

    Lets summarise: After the upgrade to win10 the image is fine but upside down. Trying to upgrade the drivers from Asus for win 7/64 (PID5130), we get no image, just a diagnostic thats something is wrong, which isn't very helpful.
    Surfing the web, I see others with this problem, but no solution.
      My System SpecsSystem Spec

  6. spapakons's Avatar
    Posts : 2,171
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       10 Nov 2015 #6

    Your only option is to find compatible drivers by putting the vendor ID (VID or Ven) and the product ID (PID or Dev) codes at Google. You can get these from device Properties in Device Manager. From Details tab select Hardware IDs.
      My System SpecsSystem Spec

  7.    10 Nov 2015 #7

    spapakons said: View Post
    Your only option is to find compatible drivers by putting the vendor ID (VID or Ven) and the product ID (PID or Dev) codes at Google. You can get these from device Properties in Device Manager. From Details tab select Hardware IDs.
    Thanks, but you may guess that I already tried that, only Asus comes up.

    So either MS needs to sort this win 10 bug or Asus needs new drivers; probably the latter; al;so found the Asus ATK bloatware is incompatible too.
      My System SpecsSystem Spec

  8.    02 Feb 2016 #8

    sorry to dig up an oldish thread but did you find a solution to this? Currently having same issue with different Asus laptop but same hardware ID
      My System SpecsSystem Spec

  9.    02 Feb 2016 #9

    Quickly, no I did get confirmation from Asus, that they had no plans to issue new drivers for win10 on my model
      My System SpecsSystem Spec

  10. spapakons's Avatar
    Posts : 2,171
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       02 Feb 2016 #10

    As said before, your only option is to Google with hardware IDs and download as many different drivers you can find. Then test them one-by-one until someone works for you. Do not run the setup, open Device Manager and try to manually force the driver.
      My System SpecsSystem Spec


 
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