Windows 10: CD drive won't open by button or by choosing 'Eject' in Computer

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  1.    08 Nov 2015 #1

    CD drive won't open by button or by choosing 'Eject' in Computer


    I have an Acer laptop, bought in November, 2014 and about 6 months ago, I tried using the CD drive for the first time.It opened but it didn't read the disc.Now, I tried opening it and the button won't work and choosing Eject says:
    'An error occured ejecting :G '
    I tried uninstalling the driver and rebooting, trying to open by button while starting the laptop, etc. Nothing worked!
    What can I do?
    I really want to play GTA V
      My ComputerSystem Spec

  2.    08 Nov 2015 #2

    Replace the DVD drive?
      My ComputerSystem Spec


  3. Posts : 8,735
    Windows 10 Pro X64
       08 Nov 2015 #3

    Hello and welcome to the forums Andy 1234. What does device Manager show for your DVD Drive?

    Click image for larger version. 

Name:	dvd drive.PNG 
Views:	2 
Size:	45.1 KB 
ID:	46933
      My ComputerSystem Spec

  4.    08 Nov 2015 #4

    NavyLCDR said: View Post
    Replace the DVD drive?
    Umm, it worked with Windows 8.1 but after upgrading it won't.And, I've got an extra 2 year warranty on it, so it will be void.That was quite expensive, like 70 bucks or 250 romanian lei so yeah.
    Plus, I got it with Linux, and so I don't think they will accept it with Windows 10.
      My ComputerSystem Spec

  5.    08 Nov 2015 #5

    Dude said: View Post
    Hello and welcome to the forums Andy 1234. What does device Manager show for your DVD Drive?Click image for larger version. 

Name:	dvd drive.PNG 
Views:	2 
Size:	45.1 KB 
ID:	46933
    It says that is working properly just like in the pic.It is an ST500LTO12-1DG142 btw.Here is a pic : https://gyazo.com/5bc9d022257ef1ef545b966966b04ec7
      My ComputerSystem Spec

  6.    08 Nov 2015 #6

    I thought about it being disconnected from the power cable cause it has a little LED bulb that is usually on but now it is off.But anyways, I can't open the PC as the warranty will be void.If nothing works, I will try sending to Bucharest to get it fixed.
      My ComputerSystem Spec


  7. Posts : 8,735
    Windows 10 Pro X64
       08 Nov 2015 #7

    Try to restart, and repeatedly press the eject button while windows loads.
      My ComputerSystem Spec

  8.    08 Nov 2015 #8

    Dude said: View Post
    Try to restart, and repeatedly press the eject button while windows loads.
    Sadly, I did that and it didn't work.Maybe I should uninstall UltraIso? And other disc related stuff?
      My ComputerSystem Spec


  9. Posts : 8,735
    Windows 10 Pro X64
       08 Nov 2015 #9

    Just saw this post from @brummyfan, give it a try

    See No CD - Windows 10 Forums
      My ComputerSystem Spec

  10.    08 Nov 2015 #10

    Dude said: View Post
    Just saw this post from @brummyfan, give it a try

    See No CD - Windows 10 Forums
    Welp, did that , its on the latest version.
      My ComputerSystem Spec


 
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