Windows 10: CD drive won't open by button or by choosing 'Eject' in Computer

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  1.    09 Nov 2015 #21

    Andy1234 said: View Post
    Welp, my friend says that you can't take it out without touching any screws.Umm.... Last summer, I had it in a bag and fell with a bike with it.Maybe the wires got separated?Is that possible?Also, by trying to open it when booting up the laptop, do I open it with the paper clip?
    It's true that you usually have to remove a couple of screws on the back. Not the same as opening the case though. It really sounds that your worried about the warranty, you need to contact them. From what you've said so far, it seems pretty certain that it's a hardware issue. Call them up an go from there.
      My ComputerSystem Spec

  2.    09 Nov 2015 #22

    Ok,so I did some stuff, I restarted the PC a couple of times and the DWD drive was there.Now, I can open it by button, it has the green light, but when I put a disc in, it started spinning but it stopped after a bit. I refreshed and it was gone, but I can still open it
    What is the problem?
      My ComputerSystem Spec

  3.    09 Nov 2015 #23

    At this point IMHO it seems your have three choices; roll back to 8.1 and see if that fixes it, call your warranty provider for help, or replace the drive yourself.
      My ComputerSystem Spec

  4.    09 Nov 2015 #24

    KACI said: View Post
    At this point IMHO it seems your have three choices; roll back to 8.1 and see if that fixes it, call your warranty provider for help, or replace the drive yourself.
    I'm in the process of rolling back to 8.1. Thanks for the idea!I'll get back with news
      My ComputerSystem Spec

  5.    09 Nov 2015 #25

    Also, do you know anyway of backing up 160gb of pictures on a single harddrive?Cause I have an external old harddrive that wont work anymore with pics on it that i have on my laptop but i added new ones so I need to back them up somewhere.Can I create another partition on this laptop?
      My ComputerSystem Spec

  6.    09 Nov 2015 #26

    Yes you can make another partition, the question is do you really want to? How big is your primary drive? I'd concider either another external drive or a thumb drive. Both are fairly cheap and offer more flexibility.
      My ComputerSystem Spec

  7.    09 Nov 2015 #27

    KACI said: View Post
    or a thumb drive. Both are fairly cheap and offer more flexibility.
    160 GB thumb drive?!?!!!! Well, I suppose a 256 GB thumb drive is $60, now that I actually looked.
      My ComputerSystem Spec

  8.    09 Nov 2015 #28

    Wouldn't be my first choice either, but before I partitioned a hd on a laptop I'd have to consider it. Laptops aren't known for their huge HDs and I think something external is a safer alternative.
      My ComputerSystem Spec


 
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