After upgrading to build 10586 my pc no longer recognizing a CD or DVD placed in the drive. After inserting either disk the screen still asks to insert a blank. The drive does show up on "This PC" and shows up as operating well in device manager. There's no indication of anything wrong other then what I mentioned.
Hi,
Go to Device Manager, expand IDE ATA/ATAPI controllers, right click it and see whether you have latest drivers, if not download the latest driver and install, after installing reboot and see whether it fixes the problem.
Try installing the chipset drivers again. If you find new drivers, even better.
sorry chipset drivers? no updates available. Windows says driver is newest available
Toshiba Satellite
L55B PSKT4U-08400G
CD/DVD Driver
TSST Corp CDDVDW Su 208GB
l55
I could not find the exact model in Toshiba's site, but yours should also have an Intel chipset. There is no Windows 10 chipset driver in Toshiba's site, but the one for Windows 8 should work. Or you can go at Intel's site, select 1) Software, 2) Chipset software, 3) Intel chipset software installation utility and click Find. If your notebook is about a year old, then probably the latest driver 10.0.27 will work. If it is older, then try the previous version 9.2.0.1030 Click a version and then click on Release notes to see which chipsets are supported (assuming you know which chipset your notebook is, use Aida64 or other utility to find out).
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