Windows 10: Sisoftware Sandra reports bad ram?

  1.    07 Nov 2015 #1

    Sisoftware Sandra reports bad ram?


    Sandra reports two of my ram modules as (bad), but I don't think they are bad.
    I think instead Sandra can't identity the make and model.

    Two sticks show manufacture and ser #, but the other two say (bad)
    The two unidentified sticks are older, and the two identified are new.

    I've run mem tests with no reported errors, and every app and Windows reports all my ram present.
    Should I be concerned?
    Attached Thumbnails Attached Thumbnails Capture.JPG  
      My ComputerSystem Spec


  2. Posts : 1
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       07 Nov 2015 #2

    There is a RAM memory test on the tutorial forum. MemTest86+ - Test RAM . If you have the time you could run this test, if your RAM show as ok I would disregard the other test results.
      My ComputerSystem Spec

  3.    07 Nov 2015 #3

    Thanks John. I ran that test twice. No errors.
      My ComputerSystem Spec


  4. Posts : 3,385
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       07 Nov 2015 #4

    BillS22 said: View Post
    Thanks John. I ran that test twice. No errors.
    What model Intel motherboard? Try SPECCY [http://www.piriform.com] and it will give the model number.
      My ComputerSystem Spec

  5.    07 Nov 2015 #5

    BillS22 said: View Post
    Sandra reports two of my ram modules as (bad), but I don't think they are bad.
    I think instead Sandra can't identity the make and model.
    I suspect you are right. For some reason Sandra is unable to identify the RAM manufacturer and reports the memory as bad. That is a very questionable conclusion.

    Because of the way Windows uses memory it isn't possible to do a meaningful memory test while Windows is running. The same for any modern operating system.
      My ComputerSystem Spec

  6.    07 Nov 2015 #6

    Memtest is a dos based test program. It didn't find any errors.
      My ComputerSystem Spec

  7.    08 Nov 2015 #7

    Berton said: View Post
    What model Intel motherboard? Try SPECCY [http://www.piriform.com] and it will give the model number.
    Here's what SPECCY shows
    RAM
    Memory slots
    Total memory slots 4
    Used memory slots 4
    Free memory slots 0
    Memory
    Type DDR3
    Size 16384 MBytes
    Channels # Dual
    DRAM Frequency 798.7 MHz
    CAS# Latency (CL) 11 clocks
    RAS# to CAS# Delay (tRCD) 11 clocks
    RAS# Precharge (tRP) 11 clocks
    Cycle Time (tRAS) 28 clocks
    Command Rate (CR) 1T
    Physical Memory
    Memory Usage 18 %
    Total Physical 16 GB
    Available Physical 13 GB
    Total Virtual 32 GB
    Available Virtual 29 GB
    SPD
    Number Of SPD Modules 4
    Slot #1
    Type DDR3
    Size 4096 MBytes
    Manufacturer Unknown
    Max Bandwidth PC3-12800K (800 MHz)
    Serial Number FFFFFFFF
    Week/year 33 / 10
    Timing table
    JEDEC #1
    Frequency 363.6 MHz
    CAS# Latency 5.0
    RAS# To CAS# 5
    RAS# Precharge 5
    tRAS 13
    tRC 18
    Voltage 1.500 V
    JEDEC #2
    Frequency 436.4 MHz
    CAS# Latency 6.0
    RAS# To CAS# 6
    RAS# Precharge 6
    tRAS 16
    tRC 22
    Voltage 1.500 V
    JEDEC #3
    Frequency 509.1 MHz
    CAS# Latency 7.0
    RAS# To CAS# 7
    RAS# Precharge 7
    tRAS 18
    tRC 25
    Voltage 1.500 V
    JEDEC #4
    Frequency 581.8 MHz
    CAS# Latency 8.0
    RAS# To CAS# 8
    RAS# Precharge 8
    tRAS 21
    tRC 29
    Voltage 1.500 V
    JEDEC #5
    Frequency 654.5 MHz
    CAS# Latency 9.0
    RAS# To CAS# 9
    RAS# Precharge 9
    tRAS 23
    tRC 32
    Voltage 1.500 V
    JEDEC #6
    Frequency 727.3 MHz
    CAS# Latency 10.0
    RAS# To CAS# 10
    RAS# Precharge 10
    tRAS 26
    tRC 36
    Voltage 1.500 V
    JEDEC #7
    Frequency 800.0 MHz
    CAS# Latency 11.0
    RAS# To CAS# 11
    RAS# Precharge 11
    tRAS 28
    tRC 39
    Voltage 1.500 V
    Slot #2
    Type DDR3
    Size 4096 MBytes
    Manufacturer Unknown
    Max Bandwidth PC3-12800K (800 MHz)
    Serial Number FFFFFFFF
    Week/year 33 / 10
    Timing table
    JEDEC #1
    Frequency 363.6 MHz
    CAS# Latency 5.0
    RAS# To CAS# 5
    RAS# Precharge 5
    tRAS 13
    tRC 18
    Voltage 1.500 V
    JEDEC #2
    Frequency 436.4 MHz
    CAS# Latency 6.0
    RAS# To CAS# 6
    RAS# Precharge 6
    tRAS 16
    tRC 22
    Voltage 1.500 V
    JEDEC #3
    Frequency 509.1 MHz
    CAS# Latency 7.0
    RAS# To CAS# 7
    RAS# Precharge 7
    tRAS 18
    tRC 25
    Voltage 1.500 V
    JEDEC #4
    Frequency 581.8 MHz
    CAS# Latency 8.0
    RAS# To CAS# 8
    RAS# Precharge 8
    tRAS 21
    tRC 29
    Voltage 1.500 V
    JEDEC #5
    Frequency 654.5 MHz
    CAS# Latency 9.0
    RAS# To CAS# 9
    RAS# Precharge 9
    tRAS 23
    tRC 32
    Voltage 1.500 V
    JEDEC #6
    Frequency 727.3 MHz
    CAS# Latency 10.0
    RAS# To CAS# 10
    RAS# Precharge 10
    tRAS 26
    tRC 36
    Voltage 1.500 V
    JEDEC #7
    Frequency 800.0 MHz
    CAS# Latency 11.0
    RAS# To CAS# 11
    RAS# Precharge 11
    tRAS 28
    tRC 39
    Voltage 1.500 V
    Slot #3
    Type DDR3
    Size 4096 MBytes
    Manufacturer Crucial Technology
    Max Bandwidth PC3-12800 (800 MHz)
    Part Number CT51264BA160B.C16F
    Serial Number A40C0786
    Timing table
    JEDEC #1
    Frequency 457.1 MHz
    CAS# Latency 6.0
    RAS# To CAS# 6
    RAS# Precharge 6
    tRAS 16
    tRC 22
    Voltage 1.500 V
    JEDEC #2
    Frequency 533.3 MHz
    CAS# Latency 7.0
    RAS# To CAS# 7
    RAS# Precharge 7
    tRAS 19
    tRC 26
    Voltage 1.500 V
    JEDEC #3
    Frequency 609.5 MHz
    CAS# Latency 8.0
    RAS# To CAS# 8
    RAS# Precharge 8
    tRAS 22
    tRC 30
    Voltage 1.500 V
    JEDEC #4
    Frequency 685.7 MHz
    CAS# Latency 9.0
    RAS# To CAS# 9
    RAS# Precharge 9
    tRAS 24
    tRC 33
    Voltage 1.500 V
    JEDEC #5
    Frequency 761.9 MHz
    CAS# Latency 10.0
    RAS# To CAS# 10
    RAS# Precharge 10
    tRAS 27
    tRC 37
    Voltage 1.500 V
    JEDEC #6
    Frequency 800.0 MHz
    CAS# Latency 11.0
    RAS# To CAS# 11
    RAS# Precharge 11
    tRAS 28
    tRC 39
    Voltage 1.500 V
    Slot #4
    Type DDR3
    Size 4096 MBytes
    Manufacturer Crucial Technology
    Max Bandwidth PC3-12800 (800 MHz)
    Part Number CT51264BA160B.C16F
    Serial Number A9069698
    Timing table
    JEDEC #1
    Frequency 457.1 MHz
    CAS# Latency 6.0
    RAS# To CAS# 6
    RAS# Precharge 6
    tRAS 16
    tRC 22
    Voltage 1.500 V
    JEDEC #2
    Frequency 533.3 MHz
    CAS# Latency 7.0
    RAS# To CAS# 7
    RAS# Precharge 7
    tRAS 19
    tRC 26
    Voltage 1.500 V
    JEDEC #3
    Frequency 609.5 MHz
    CAS# Latency 8.0
    RAS# To CAS# 8
    RAS# Precharge 8
    tRAS 22
    tRC 30
    Voltage 1.500 V
    JEDEC #4
    Frequency 685.7 MHz
    CAS# Latency 9.0
    RAS# To CAS# 9
    RAS# Precharge 9
    tRAS 24
    tRC 33
    Voltage 1.500 V
    JEDEC #5
    Frequency 761.9 MHz
    CAS# Latency 10.0
    RAS# To CAS# 10
    RAS# Precharge 10
    tRAS 27
    tRC 37
    Voltage 1.500 V
    JEDEC #6
    Frequency 800.0 MHz
    CAS# Latency 11.0
    RAS# To CAS# 11
    RAS# Precharge 11
    tRAS 28
    tRC 39
    Voltage 1.500 V
    Motherboard
    Manufacturer Intel Corporation
    Model DQ77MK (CPU 1)
    Chipset Vendor Intel
    Chipset Model Ivy Bridge
    Chipset Revision 09
    Southbridge Vendor Intel
    Southbridge Model Q77
    Southbridge Revision 04
    System Temperature 30 C
    BIOS
    Brand Intel Corp.
    Version MKQ7710H.86A.0069.2015.0331.2109
    Date 3/31/2015
      My ComputerSystem Spec


  8. Posts : 3,385
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       08 Nov 2015 #8

    The Intel page for that motherboard:
    Intel Desktop Board DQ77MK Specifications
    Crucial's page:
    Computer memory and SSD upgrades for Intel Intel Motherboards DQ77MK from Crucial
    Scrolling through Crucial's recommendations shows only model/part numbers starting with CT3 or CD4, no mention of CT5.
    My thought is there's a mismatch of modules.
      My ComputerSystem Spec

  9.    08 Nov 2015 #9

    Odd...I bought the CT5 based on a Crucial recommendation.
    I might replace all my ram wit two 8gb sticks, so I'm sure they match.
      My ComputerSystem Spec


  10. Posts : 3,385
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       08 Nov 2015 #10

    BillS22 said: View Post
    Odd...I bought the CT5 based on a Crucial recommendation.
    I might replace all my ram wit two 8gb sticks, so I'm sure they match.
    Yeah, the CT5 not being on their list surprised me, too.

    Sounds like a good plan.
      My ComputerSystem Spec


 

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