1.    06 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 2
    Windows 10 Pro

    Synaptics touchpad drivers not working after upgrading to windows 10.


    Hi i'm new to the forum. I just got this laptop (Dell Vostro 3558 i3), a few days ago i upgraded to windows 10 using the media creation tool. After the upgrade, the touch pad works but I cannot scroll. I have tried uninstalling the drivers and reinstalling them. When I upgraded there was nothing listed that went along the lines of synaptics in the control panel (uninstall).

    I have tried installing the drivers of windows 10 and windows 7 from the dell website, what happens is quite weird, the installer says it installs without any errors but nothing happens, there is no synaptics program listed in the control panel.

    Excuse me if I left any important details out but it is the first time that i have come across this issue and don't know what info I should give. I should also note that before I upgraded the touch pad worked along with the program of the drivers, now all I get is the usual mouse options and in device manager it recognizes it as a P/S2 mouse.

    Thanks in advance

    P.S. Sorry if there is a duplicate post but went through a few pages on google and couldn't find any threads that related to my issue and I even tried doing a few solutions.
      My ComputerSystem Spec
  2.    06 Nov 2015 #2
    Join Date : Nov 2015
    Posts : 2
    Windows 10 Pro
    Thread Starter

    By the way I have also tried the drivers from the synaptics website.
      My ComputerSystem Spec
  3.    28 Nov 2015 #3
    Join Date : Nov 2015
    Posts : 1
    Windows 10

    Quote Originally Posted by nicky View Post
    By the way I have also tried the drivers from the synaptics website.
    Hi, Why dont you try installing the latest drivers from synaptics site manually?
    If this doesnt work, try updating windows to latest to get scrolling function.
      My ComputerSystem Spec

 


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