1. Joined : Jun 2015
    Posts : 26
    Windows
       31 Oct 2015 #1

    Audio Stuttering after Upgrade


    Today, I upgraded my Toshiba Laptop to Windows 10, it was previously windows 8 but the computer was windows 7 default. My sound was working fine until I installed Windows 10..I upgraded to Win10 and I played a youtube video and I hear choppy glitchy like sounds few once in a while.. How do I stop it from chopping out? My brother has the same computer as me and he upgraded, his doesn't make the choppy sound. I tried with his headphones in my computer, it still occurred. So any help on this? How do I stop it from chopping out?
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 26
    Windows
       31 Oct 2015 #2

    Someone answer me please, this is getting quite frustrating...
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 2,067
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       31 Oct 2015 #3

    Probably Windows replaced the audio driver with Microsoft generic one that doesn't work properly. Go at manufacturer's site, download the audio driver and install it. No problem if it is not for Windows 10. Windows 8 or 7 driver will work. If it is Realtek, you can find Windows 10 driver at www.realtek.com
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 26
    Windows
       31 Oct 2015 #4

    spapakons said: View Post
    Probably Windows replaced the audio driver with Microsoft generic one that doesn't work properly. Go at manufacturer's site, download the audio driver and install it. No problem if it is not for Windows 10. Windows 8 or 7 driver will work. If it is Realtek, you can find Windows 10 driver at www.realtek.com
    How do I know if it is realtek?

    And by manufacturer you mean toshiba?

    Could you also give me a direct link?
      My System SpecsSystem Spec


  5. Joined : Sep 2015
    Posts : 2,067
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       01 Nov 2015 #5

    If your notebook is Toshiba, then go to the computer support site, click the model family (eg Satellite) and then continue to select your exact model (see label underneath). Then find the drivers download and you should see various devices. You are looking for audio or sound and chipset. If you see Realtek audio in the description, then it is a Realtek and you can download newer driver directly from their site. Otherwise download the driver from Toshiba and it should work.
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 26
    Windows
       01 Nov 2015 #6

    Ok, I went to computer support site, and identified my satellite, these are all the drivers that are found in sound section;

    Click image for larger version. 

Name:	drupdate.png 
Views:	1 
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ID:	45821

    Do I install all the drivers or a specific one?
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 181
    Windows 10
       01 Nov 2015 #7

    Go ahead and install the Conexant one. It's the most recently updated driver for your laptop.
      My System SpecsSystem Spec


  8. Joined : Sep 2015
    Posts : 2,067
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       01 Nov 2015 #8

    Yes, nVidia is only used with an HDMI cable and it is installed automatically if you install the nVidia graphics drivers. So you have to install Conexant which is your main audio device. If you look carefully you will see that there are different versions of the same drivers. Install the latest (see date) and you shouldn't have any problem. You could also install the SRS audio utility.
      My System SpecsSystem Spec


  9. Joined : Jun 2015
    Posts : 26
    Windows
       01 Nov 2015 #9

    Alright thanks, I installed the driver and an PC update also came along. If anything goes wrong, I'll post in this section again.
      My System SpecsSystem Spec


 


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