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  1.    31 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 17
    Windows 10 home 64bit

    Front panel Audio detection is all mixed up and I don't know why?


    Hi guys,

    Issue i'm having with using my headset in my front panels and I can't figure out what's up.

    If I plug the green headphone jack into the headphone port the pop up comes up and tells me this is the pink mic port. Gives me the option to select from headphone, mic, front speaker etc..

    If i plug the pink mic jack into the microphone port it thinks this is the green headphone port and no option to select Mic.

    Why are these reversed? The HD audio connector is connected correctly to my motherboard (only goes on one way anyway)

    Any help would be hugely appreciated.

    Thanks,

    Will
    Last edited by WillSK; 31 Oct 2015 at 12:53.
      My ComputerSystem Spec
  2.    31 Oct 2015 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,981
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Most likely the cable from the front audio ports was turned around when plugged onto the motherboard [I've caught myself doing that when in a hurry]. It should have been indexed but who knows without actually comparing the plug location with the motherboard manual but since yours has that indexing you might have to take the front of the case off and check the mounting of the cable on it.

    One other point, could be the wires were assembled wrong in the plug/plastic housing itself, maybe either end of the cable. If the mic and headphone jacks otherwise work one could use something like fingernail polish to carefully recolor the sockets.
      My ComputerSystem Spec
  3.    31 Oct 2015 #3
    Join Date : Jul 2015
    Posts : 354
    Widows 10/Linux

    Have you installed the necessary Asus software ?

    Click image for larger version. 

Name:	sonic.JPG 
Views:	2 
Size:	115.9 KB 
ID:	45672
      My ComputerSystem Spec
  4.    31 Oct 2015 #4
    Join Date : Oct 2015
    Posts : 17
    Windows 10 home 64bit
    Thread Starter

    Quote Originally Posted by Berton View Post
    Most likely the cable from the front audio ports was turned around when plugged onto the motherboard [I've caught myself doing that when in a hurry]. It should have been indexed but who knows without actually comparing the plug location with the motherboard manual but since yours has that indexing you might have to take the front of the case off and check the mounting of the cable on it.

    One other point, could be the wires were assembled wrong in the plug/plastic housing itself, maybe either end of the cable. If the mic and headphone jacks otherwise work one could use something like fingernail polish to carefully recolor the sockets.
    So you think there may be an issue with the case build itself? i.e the i/o panel is incorrectly connected?
    The actual HD audio connector is definitely on correct as I checked that earlier and there's only one method of insertion.

    On your other point. The mic doesn't work in the "green" port as it would in the pink it doesn't give me an option although weirdly the headphones work if i put them in the headphone port and select headphone instead of mic

    Quote Originally Posted by Torquemada View Post
    Have you installed the necessary Asus software ?

    Click image for larger version. 

Name:	sonic.JPG 
Views:	2 
Size:	115.9 KB 
ID:	45672
    Yup installed the driver from their website so have this software
      My ComputerSystem Spec
  5.    31 Oct 2015 #5
    Join Date : Jul 2015
    Posts : 354
    Widows 10/Linux
      My ComputerSystem Spec
  6.    31 Oct 2015 #6
    Join Date : Oct 2015
    Posts : 17
    Windows 10 home 64bit
    Thread Starter

    Quote Originally Posted by Torquemada View Post
    yes a little bit similar but not quite and I don't use an external sound card so I don't think this could be the issue. I'll check my bios settings now though

    Edit: Bios checked and only audio option is HD Audio Enable/Disable

    It's enabled
      My ComputerSystem Spec
  7.    31 Oct 2015 #7
    Join Date : Jul 2015
    Posts : 354
    Widows 10/Linux

    It's tucked away somewhere in the software.

    Click image for larger version. 

Name:	gene.JPG 
Views:	2 
Size:	54.0 KB 
ID:	45684

    http://www.asus.com/us/Motherboards/...pecifications/
      My ComputerSystem Spec
  8.    31 Oct 2015 #8
    Join Date : Oct 2015
    Posts : 17
    Windows 10 home 64bit
    Thread Starter

    Quote Originally Posted by Torquemada View Post
    It's tucked away somewhere in the software.

    Click image for larger version. 

Name:	gene.JPG 
Views:	2 
Size:	54.0 KB 
ID:	45684

    http://www.asus.com/us/Motherboards/...pecifications/
    Nice find mate. Now just gotta figure out how to do this!
      My ComputerSystem Spec
  9.    31 Oct 2015 #9
    Join Date : Jul 2015
    Posts : 354
    Widows 10/Linux

    I think it'll be tucked away in the Realtek software and you'll have to enable/disable auto detection of plugged in devices. Then when you plug your headphones in it'll ask what it is.
      My ComputerSystem Spec
  10.    31 Oct 2015 #10
    Join Date : Oct 2015
    Posts : 17
    Windows 10 home 64bit
    Thread Starter

    Quote Originally Posted by Torquemada View Post
    I think it'll be tucked away in the Realtek software and you'll have to enable/disable auto detection of plugged in devices. Then when you plug your headphones in it'll ask what it is.
    That's not an issue.


    Headphones in to the green headphone port but the pink is flashing


    Mic in the pink mic port but the green is flashing
      My ComputerSystem Spec

 
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