When Connecting USB Card Reader it gets a code 43

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  1. Posts : 84
    Microsoft Windows 10 Home 64-bit
       #1

    When Connecting USB Card Reader it gets a code 43


    When I connect my USB card reader which is a Q7S card reader. Which is this one here
    http://www.amazon.co.uk/Q7S-Memory-r.../dp/B00F759ZCM
    When I connect it ti my computer it stops working and in device manager it says Device Descriptor Request Failed and gets a code 43. Thank you for taking the time to solve my problem. I have searched online for a solotion and found nothing.
    Attached Thumbnails Attached Thumbnails When Connecting USB Card Reader it gets a code 43-2015_10_29_10_55_391.png  
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  2. eLPuSHeR's Avatar
    Posts : 2,448
    Windows 10 Home x64
       #2

    It seems it has a bad or not updated driver installed for it. Can you check it?
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  3. Posts : 84
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #3

    I thought card reader's did not posses driver's but I can if you want me too. Do you want me to try to update the drivers (if it has any).
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  4. Posts : 84
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #4

    Just to let you know that I tried to update the Unknown USB's drivers with Device Manager and Windows said they were all up to date. I was using the card reader to transfer files to and SD card and halfway through transfering the files this error came up. Does that shed some light on things.
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  5. eLPuSHeR's Avatar
    Posts : 2,448
    Windows 10 Home x64
       #5

    If it says "unknown" then Windows has not recognized/installed proper drivers. Try running Windows Update to see if it will find them. If not, time to look for them the "manual way". Double click on device (under Device Manager) -> Details -> Copy Hardware ID
    Then you can look for it at PCI Database or DevID. Keep your browser adblocker ready just in case for the latter.
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  6. Posts : 84
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #6

    Thank you for your help, I updated via Windows Update and It was just an update for Windows Defender. Trying to do it manually was not any good either as now I am not even getting the error It does not even recognize it. I don't think anything going to fix this so do you think I should buy another one.
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  7. eLPuSHeR's Avatar
    Posts : 2,448
    Windows 10 Home x64
       #7

    Don't give up yet. Can you post here the VENdor ID and DEVice ID from hardware manager?
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  8. Posts : 84
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #8

    Do I need to connect the card to reader to my computer for that?? As it does not work anymore. If not please can you tell me how to do that because I am not that smart with computers

    Thanks for your help
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  9. Posts : 202
    Kernel 4.x.x
       #9

    Device descriptor request failed means the device cannot communicated over USB correctly. This is a hardware failure of some kind. This is an error I see when repairing USB devices and connecting the USB D+ and D- wires incorrectly.

    Check the USB cable for damage, if it is intact, the microcontroller on the card reader may have failed in some way.

    Verify this by using a different USB port, or if possible, a different computer.


    If the card reader no longer is even detected on any computer, return it asap for a new one or your money back.
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  10. eLPuSHeR's Avatar
    Posts : 2,448
    Windows 10 Home x64
       #10

    youngtomlin said:
    Do I need to connect the card to reader to my computer for that?? As it does not work anymore. If not please can you tell me how to do that because I am not that smart with computers

    Thanks for your help
    Yes, you need to plug it in and expect to be detected. Also, read the above post by Hydranix.
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