Display Driver Driver Crashes While On Bluestacks/Gaming.


  1. Posts : 25
    Windows 10 Home 64bit & Windows 8 Home 64bit
       #1

    Display Driver Driver Crashes While On Bluestacks/Gaming.


    I am getting this error message along with the driver crash after 1-2 months after upgrading to WIN10 from WIN8.1. It happens quite often few weeks ago it stopped now it started happening again. In event viewer there's a Dislpay Warning: Display driver igfx stopped responding and has successfully recovered. Event ID: 4101. Another thing I want to point out is that it says Windows 8(R) when my OS is running Windows 10? Why is that?

    My Graphic driver is up to date. I tried uninstalling it then installing it back again but still happens. I also used DDU.
    So far contacted Microsoft Intel HP no solutions. Apparently INTEL are trying to fix this issue when already 2 new updates came out for the IRIS production driver and guess what didn't solve the issue. I put the TDR-Delay registry key still no luck.
      My Computer


  2. Posts : 25
    Windows 10 Home 64bit & Windows 8 Home 64bit
    Thread Starter
       #2

    New Info of crashes I had identified by WhoCrashed Software:
    Crash Dump Analysis

    Crash dump directory: C:\WINDOWS\Minidump

    Crash dumps are enabled on your computer.

    On Thu 15/10/2015 16:56:57 GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\101515-22875-01.dmp
    This was probably caused by the following module: watchdog.sys (watchdog+0x3C3D)
    Bugcheck code: 0x119 (0x1, 0x11386E, 0x11386F, 0xFFFFE0014A6E23B0)
    Error: VIDEO_SCHEDULER_INTERNAL_ERROR
    file path: C:\WINDOWS\system32\drivers\watchdog.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Watchdog Driver
    Bug check description: This indicates that the video scheduler has detected a fatal violation.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Thu 15/10/2015 16:56:57 GMT your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: watchdog.sys (watchdog!WdLogEvent5_WdCriticalError+0xCD)
    Bugcheck code: 0x119 (0x1, 0x11386E, 0x11386F, 0xFFFFE0014A6E23B0)
    Error: VIDEO_SCHEDULER_INTERNAL_ERROR
    file path: C:\WINDOWS\system32\drivers\watchdog.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Watchdog Driver
    Bug check description: This indicates that the video scheduler has detected a fatal violation.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Sun 11/10/2015 15:58:18 GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\101115-21125-01.dmp
    This was probably caused by the following module: igdkmd64.sys (igdkmd64+0x16560)
    Bugcheck code: 0x116 (0xFFFFE000691204C0, 0xFFFFF80023926560, 0x0, 0xD)
    Error: VIDEO_TDR_ERROR
    file path: C:\WINDOWS\system32\drivers\igdkmd64.sys
    product: Intel HD Graphics Drivers for Windows 8(R)
    company: Intel Corporation
    description: Intel Graphics Kernel Mode Driver
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
    Google query: Intel Corporation VIDEO_TDR_ERROR
      My Computer

  3. spapakons's Avatar
    Posts : 2,891
    Windows 10 Pro 64-bit 202H (Nov 2020 build 19042.867)
       #3

    Sometimes you also have to update the chipset drivers, as other drivers, including graphics, depend on it. I too had BlueStacks installed before I upgraded from 8.1 to 10. When I tried to load it, it just was auto-configured for the new system and then asked my to try some apps in order to keep using it for free. I accepted and it worked fine. It never crashed. So update your chipset drivers and then your Graphics if necessary. The Windows 8 in the report probably is because the graphics driver is for Windows 8. Update to latest driver for Windows 10, if any.
      My Computer


  4. Posts : 25
    Windows 10 Home 64bit & Windows 8 Home 64bit
    Thread Starter
       #4

    spapakons said:
    Sometimes you also have to update the chipset drivers, as other drivers, including graphics, depend on it. I too had BlueStacks installed before I upgraded from 8.1 to 10. When I tried to load it, it just was auto-configured for the new system and then asked my to try some apps in order to keep using it for free. I accepted and it worked fine. It never crashed. So update your chipset drivers and then your Graphics if necessary. The Windows 8 in the report probably is because the graphics driver is for Windows 8. Update to latest driver for Windows 10, if any.
    Thanks for the reply but all of my drivers are up to date even chipset ones..... everything... except intel management interface because the latest one v11 causes black screen/crash after awaken from sleep mode.
      My Computer


 

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