New
#1
External hard drive is inaccessible
I have a Seagate FreeAgent GoFlex Desk 2TB USB 3.0 external hard drive that I use to store (majority) videos and documents. A few days ago it started giving me this error for every folder and file, and eventually just from trying to access the hard drive itself from This PC:
And this is what shows up in Device Manager:
In Disk Management, this is what shows up at first (first image) and then when I refresh Disk Management through Action > Refresh (second image):
As for specifications wise, I clean installed to Windows 10 Pro N x64 (a day after this error came up when I plugged in the hard drive, actually... Not sure what I was thinking at the time) with what I think are updated drivers for my hardware from the manufacturer's websites. Previously, it was a clean installation of Windows 10 Pro x64 after upgrading from Windows 8.1 Pro x64.
Not sure if this is worth mentioning, but, all my folders and files show up when the computer actually can read the hard drive, I just can't open any of them. I've never had to deal with hardware problems before, so, if I'm missing something incredibly simple, please point me in the right direction. I really don't want to lose the files in that hard drive, as I'm not able to make a backup even if it was working (with it being my biggest external to date).
P.S. > Not sure if it helps, but, this is what the hard drive shows on Speccy at a glance:
(Is the serial number and firmware version supposed to be the same on all hard drives? O_o)