Installation error 1722 failed to add port monitor HP discovery

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  1. Posts : 10
    Windows 10
    Thread Starter
       #11

    Thank you for the detailed breakdown. I am going to attempt this later this evening and will advise when completed.
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  2. simrick's Avatar
    Posts : 16,108
    W10Prox64
       #12

    tkostera said:
    Thank you for the detailed breakdown. I am going to attempt this later this evening and will advise when completed.
    Sounds like a plan!
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  3. essenbe's Avatar
    Posts : 12,512
    Windows 10 Pro 1903
       #13

    Just a suggestion. Have you tried to reset Windows updates? https://www.tenforums.com/tutorials/2...dows-10-a.html

    Also, are you signed in with a Microsoft Account? Also, please right click the Start Button and select Device Manager and post a screenshot here. This will tell you how. https://www.tenforums.com/tutorials/1...en-forums.html
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  4. simrick's Avatar
    Posts : 16,108
    W10Prox64
       #14

    Thanks @essenbe. Maybe getting Windows Update fixed might help the Store problem...
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  5. Posts : 10
    Windows 10
    Thread Starter
       #15

    essenbe said:
    Just a suggestion. Have you tried to reset Windows updates? https://www.tenforums.com/tutorials/2...dows-10-a.html

    Also, are you signed in with a Microsoft Account? Also, please right click the Start Button and select Device Manager and post a screenshot here. This will tell you how. https://www.tenforums.com/tutorials/1...en-forums.html
    Success! I was able to download an update after following Windows Update Reset and was also able to access the Store.

    I do not have a Microsoft account.

    Here is the screen shot from the Device Manager:

    Installation error 1722 failed to add port monitor HP discovery-screenshot-3-.png
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  6. Posts : 10
    Windows 10
    Thread Starter
       #16

    I don't want to jump ahead if there is more troubleshooting to do. Thanks to you, essenbe and to simrick for all of your help thus far. Looking forward to see what's next.
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  7. essenbe's Avatar
    Posts : 12,512
    Windows 10 Pro 1903
       #17

    You're welcome for any help I was able to provide. As far as what's next, I think @simrick would be the best judge of that. Simrick has had great success at dealing with this type of problem and is excellent at it.
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  8. simrick's Avatar
    Posts : 16,108
    W10Prox64
       #18

    tkostera said:
    Success! I was able to download an update after following Windows Update Reset and was also able to access the Store.
    YAY!

    essenbe said:
    You're welcome for any help I was able to provide. As far as what's next, I think @simrick would be the best judge of that. Simrick has had great success at dealing with this type of problem and is excellent at it.
    Thanks @essenbe! :)

    Okay, please go to the store and just try to install an app - anything free, like The Weather Channel or something - just to make sure it's working. If so, I think it's time to try installing the HP Envy e-all-in-one full feature software and drivers. Do you agree @essenbe?
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  9. Posts : 10
    Windows 10
    Thread Starter
       #19

    I appreciate you both and I agree that @simrick is great. Thanks again.
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  10. essenbe's Avatar
    Posts : 12,512
    Windows 10 Pro 1903
       #20

    Sounds good to me.
      My Computers


 
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