1.    23 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 4
    Windows 10

    Problem with touchpad on HP Pavilion after updating to Windows 10


    Hi,

    I've updated my laptop to Windows 10 and now the touchpad is really slow to react. I've checked the settings and it was set to a medium delay which I've now changed to no delay but it's still doing it. I've checked in device manager and it says the driver software is up to date as well.

    It's not the worst problem in the world, I can still use my laptop, it's just a bit annoying.

    P.S I've never used a forum before so sorry if I've done anything wrong!

    Thanks :-)
      My ComputerSystem Spec
  2.    23 Oct 2015 #2
    Join Date : Sep 2015
    Posts : 2,372
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Probably Windows Update replaced the driver with a generic from Microsoft that it is not so compatible. Visit manufacturer's support site, download the touchpad driver and install it. Any Windows version, Vista, 7, 8 or 10 will work on 10.
      My ComputerSystem Spec
  3.    25 Oct 2015 #3
    Join Date : Oct 2015
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by spapakons View Post
    Probably Windows Update replaced the driver with a generic from Microsoft that it is not so compatible. Visit manufacturer's support site, download the touchpad driver and install it. Any Windows version, Vista, 7, 8 or 10 will work on 10.
    Thanks, I'll give this a try.
      My ComputerSystem Spec
  4.    25 Oct 2015 #4
    Join Date : Oct 2014
    Posts : 941
    Windows 8.1, Win10Pro

    Quote Originally Posted by ArualC View Post
    Thanks, I'll give this a try.
    Go to the following site: Home - HP Support Forum

    When you post there, folks will need the detailed product number of your PC. This HP support site thread has the details: Finding Your HP Product Model Number | HP® Customer Support

    Good Luck
      My ComputerSystem Spec
  5.    26 Oct 2015 #5
    Join Date : Oct 2015
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by Mark Phelps View Post
    Go to the following site: Home - HP Support Forum

    When you post there, folks will need the detailed product number of your PC. This HP support site thread has the details: Finding Your HP Product Model Number | HP® Customer Support

    Good Luck
    Thanks, I'll have a look on there as I still can't seem to get it sorted.
      My ComputerSystem Spec
  6.    26 Oct 2015 #6
    Join Date : Sep 2015
    Posts : 2,372
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Most other devices, such as USB controllers, depend on system resources that are part of the chipset. Update the chipset drivers to be on the safe side, and if problem persist, reinstall the touchpad driver.
      My ComputerSystem Spec
  7.    10 Jan 2016 #7
    Join Date : Jan 2016
    Posts : 2
    Windows

    Same issue


    Quote Originally Posted by ArualC View Post
    Hi,

    I've updated my laptop to Windows 10 and now the touchpad is really slow to react. I've checked the settings and it was set to a medium delay which I've now changed to no delay but it's still doing it. I've checked in device manager and it says the driver software is up to date as well.

    It's not the worst problem in the world, I can still use my laptop, it's just a bit annoying.

    P.S I've never used a forum before so sorry if I've done anything wrong!

    Thanks :-)
    Hi

    I am currently having the same issue. I have an HP Pavilion dv6t-7000. I did the same steps you did with no avail. I went to HP website and there was no driver available for me to download, also Windows update is up to date. I was hoping you or someone else was able to solve this issue by now.

    Any help would be appreciated.

    Thanks
      My ComputerSystem Spec
  8.    11 Jan 2016 #8
    Join Date : Sep 2015
    Posts : 2,372
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    As said before, update the chipset drivers first in order for other devices to report properly to Windows and to install properly. Then try updating the touchpad drivers, if necessary.
      My ComputerSystem Spec
  9.    11 Jan 2016 #9
    Join Date : Oct 2015
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by Cynara View Post
    Hi

    I am currently having the same issue. I have an HP Pavilion dv6t-7000. I did the same steps you did with no avail. I went to HP website and there was no driver available for me to download, also Windows update is up to date. I was hoping you or someone else was able to solve this issue by now.

    Any help would be appreciated.

    Thanks
    Hi,

    I got this resolved in the end. I had to roll back the driver and mine works fine again now if you do any major updates you might have to do it again but I did it a couple of months ago and have only had to do it once again since.

    Hope that helps!
      My ComputerSystem Spec
  10.    11 Jan 2016 #10
    Join Date : Jan 2016
    Posts : 2
    Windows

    Fixed


    Thanks ArualC and spapakons.

    Before trying your advice I decided to play with the touchpad settings. The answer was to go to Touchpad advanced settings and change Filter Activation Time to 0 seconds. The solution was not a driver issue after all. I hope my solution helps others.

    Now, I am addressing the two-second black screen when plugging and unplugging cable charger. I am going to head and search in the forum.

    Anyway, thank you for the quick reply .
      My ComputerSystem Spec

 


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