Windows 10: Printing is oversized, live mail, edge.

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  1.    21 Oct 2015 #1

    Printing is oversized, live mail, edge.


    Hello, would like to introduce myself my name is Justin.

    I am having some troubles printing. We are a company, and 2 of our computers now run windows 10.

    The problem i am having from Edge, Windows Live Mail. IE pretty much Everything is printing over-sized.
    Emails is pretty much printing out everything but to large and goes off the page.

    Edge prints showing the scroll bars and all which makes it look like an 'unfriendly print page' Also prints the Side Nav bars which it used to never do back on 7-8.

    Printer is a Ricoh mp4000 and and another printer does both on both computers (different brands) and different printers.

    I've pretty much tried everything Scale to fit don't fit page 75% is almost there but small and 50% is way to small to see. If anyone has any ideas and any help or suggestions, please let me know.

    Thank you in advance,
    Justin.
    Attached Thumbnails Attached Thumbnails !cid_WP_20151021_16_16_24_Pro.jpg  
      My ComputerSystem Spec


  2. Posts : 2,554
    Windows 10 Home x64: 1607 Redstone (1) Build 14393.198
       21 Oct 2015 #2

    On my printer when I use Edge it lets me look and adjust it on preprint and you can set the margin either side then press print and it comes out as I want it.
    You can also adjust the fonts to make them fit the page
      My ComputerSystem Spec

  3.    21 Oct 2015 #3

    Hello.
    If Print preview isn't available you could print to Microsoft print to PDF printer and check the outcome first before doing the actual hardcopy. Sending any work to that printer will create a PDF file. I have three Ricoh copiers and they seem to print just fine (although I am using Mozilla Firefox). What drivers are you using? Ricoh ones? Microsoft built-in ones? I am using the built-in after looking for them under Windows Update.

    PS - Avoid the "generic" Ricoh built-in driver like the plague. It's a very nerfed driver. Just check for existing ones under Windows Update.
      My ComputerSystem Spec


  4. Posts : 2,290
    Windows 10 Pro 64-bit 1706 (CU build 15063.540)
       21 Oct 2015 #4

    I suspect that the wrong size of paper is default in your printer settings. Click the search button and type Control. Click on Control Panel to open it and then click on View as Large icons to see all controls, rather than groups. Click the Devices and printers control and wait for it to open. It can take some time. Then right-click on the printer and select Printing Preferences. Make sure the paper size is A4 or whatever you are using. Also that scaling is at 100%, if there is such setting available. Saving these settings from Printing Preferences makes them permanent, while adjusting these from Printer Properties just before printing are valid only for the specific print job. Try to print again, this time the printout should fit the page.
      My ComputerSystem Spec

  5.    22 Oct 2015 #5

    hTconeM9user said: View Post
    On my printer when I use Edge it lets me look and adjust it on preprint and you can set the margin either side then press print and it comes out as I want it.
    You can also adjust the fonts to make them fit the page
    Thanks for the suggestions everyone, i have tried everyone of them and still does it. Drivers i believe are microsoft drivers, though it might download the drivers right from the printer i am not sure.

    Any other suggestions i may check?

    Thanks kindly,
    Justin
      My ComputerSystem Spec


  6. Posts : 2,554
    Windows 10 Home x64: 1607 Redstone (1) Build 14393.198
       22 Oct 2015 #6

    Dotd0tx said: View Post
    Thanks for the suggestions everyone, i have tried everyone of them and still does it. Drivers i believe are microsoft drivers, though it might download the drivers right from the printer i am not sure.

    Any other suggestions i may check?

    Thanks kindly,
    Justin
    Yes recheck where the drivers are downloading from.
    Also have never come across your problem in any of the printers I have had.
    Have you tried uninstalling them and if you have disc come with them run the software from them then connect your printer when adviced to either by cable or Wi-Fi .
    On the disc should be all the settings.
    hope this may help you
      My ComputerSystem Spec


  7. Posts : 2,290
    Windows 10 Pro 64-bit 1706 (CU build 15063.540)
       22 Oct 2015 #7

    Have you checked the paper size and the scale as I suggested? Paper should be set to A4 or whatever you are using and scale to 100% or fit to paper.
      My ComputerSystem Spec

  8.    22 Oct 2015 #8

    spapakons said: View Post
    Have you checked the paper size and the scale as I suggested? Paper should be set to A4 or whatever you are using and scale to 100% or fit to paper.
    I did, paper is set to Letter, which is what i am using (8.5x11) and as for scaling there is no settings.

    I just changed driver and got those settings but then it wouldnt print at all from Internet or Live Mail, but would print test pages and print from adobe reader which had me confused.
      My ComputerSystem Spec


  9. Posts : 2,290
    Windows 10 Pro 64-bit 1706 (CU build 15063.540)
       22 Oct 2015 #9

    If you make this printer default, then you should be able to print from any program. But even if it is not the default printer, there must be a way to choose printer before sending a print job. Certainly not from the print icon, you have to go File->Print to be given the choice.
      My ComputerSystem Spec

  10.    22 Oct 2015 #10

    I've tryed that, im a computer tech as it is. This just has me stumped. Then tryed printing to it as ashared printer from another computer didnt print either also tryed printing to another printer and didnt print as well. Printer is default. Computer is also 2-3 days old.
      My ComputerSystem Spec


 
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