Laptop Touchpad fully functional, but not in new Win10 Universal apps Solved

  1. geoffers's Avatar
    Posts : 22
    Win10 (upgrade from Win7)
       16 Oct 2015 #1

    SOLVED: Laptop Touchpad fully functional, but not in Universal apps

    Has anyone found this an issue, and is there a solution?

    My laptop touchpad (Synaptics TouchPad V7.4 latest drivers 26/02/2010) is fully functional in existing windows programs. So things like the right-hand scroll area work, two-finger scrolling, pinch to zoom etc all work as expected IN EXISTING WINDOWS PROGRAMS)

    However, in any of the new-fangled W10 Universal Apps this enhanced functionality doesn't seem to work - for instance, the right-hand scroll area is being detected (as the little scroll icon appears), but the actual functionality isn't working - the only way I can scroll is using the default mouse method with the cursor on the scroll bar and left-button/slide to scroll
    Last edited by geoffers; 17 Oct 2015 at 09:17.
      My ComputerSystem Spec

  2. geoffers's Avatar
    Posts : 22
    Win10 (upgrade from Win7)
    Thread Starter
       17 Oct 2015 #2

    Just for an update, I've tried doing the following(having imaged the drive first so I can recover if required).

    1. Downloaded the drivers from Synaptics
    2. Deleted the existing 15.0.10 Synaptics program settings in control panel (as the setup won't run until this is removed)
    3. Run setup from the downloaded Synaptics driver files
    4. After this, the extra "Device Settings" tab is not present in the "Mouse Properties" window, and the enhanced functionality is no longer available in anything.

    So I've now reinstalled the disk image to get back to the Synaptics functionality.
      My ComputerSystem Spec

  3. geoffers's Avatar
    Posts : 22
    Win10 (upgrade from Win7)
    Thread Starter
       17 Oct 2015 #3

    geoffers said: View Post
    Just for an update, with the solution....
    OK - sorted it finally :
    • in step one/two above you delete the existing Synaptics drivers then have to reboot
    • unfortunately when the PC restarts it installs some generic touchpad drivers which have the basic functionality
    • So although step4 (run setup) appears to work, it hasn't actually done anything as the generic drivers are already there

    So what you have to do is this...

    • In device manager, select the mouse device and click update drivers.
    • Then select Browse My Computer > Let me pick from a list > Have disk button, and select the folder with the new Synaptics drivers (I'm running 32-bit windows so selected ..\WinWDF\x86).
    • The green progress bar shows the drivers are loading, then when it's all done you now have the new functionality installed - RESULT!!!
    • Click image for larger version. 

Name:	Synaptics19.png 
Views:	6 
Size:	15.2 KB 
ID:	43180
      My ComputerSystem Spec


Related Threads
I notice there's a new 1 pixel white border around Universal apps like Mail and OneNote. This makes it easier to see the edge of the window when it overlaps similarly colored areas. This seems to be new since the update yesterday.
Hello Everyone, I just activated windows today and I was able to enable my elan touchpad in the mouse settings. After enabling it I noticed that my touchpad will only respond if I click in one area only. I do not know whats wrong with my touch...
My Auto-Rotate button isn't fully functional in W10 RTM and was in W10 TP. In W10 RTM the Auto-Rotate button doesn't function when my 2-in-1 isn't rotated. In W10 TP the Auto-Rotate button functioned in whether rotated or not. Anyone observe...
One thing that didn't get much notice during the Build keynote speech is that Visual Studio 2015 can now build native Objective C apps and target Windows Universal, including the iOS libraries. Apparently, King Games used this to bring Candy Crush...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:34.
Find Us