Keyboard suddenly stopped working, even in BIOS


  1. Posts : 4
    Windows 10 Home
       #1

    Keyboard suddenly stopped working, even in BIOS


    Hi everyone
    Today my keyboard stopped working, there was a usb error message pop up but i didn't realise what it was about, then then my k70 corsair keyboard stopped working, i tried restarting and doing an sfc scan but nothing changed, then i started looking into device manager but all the drivers were up to date so i tried reinstalling the HID keyboard driver but nothing changed, i then looked into the event viewer and found the issue (attached screenshot), i don't know what else to do so hopefully someone here could help :)
    Thanks for the help
    Torchy2
    Attached Thumbnails Attached Thumbnails Keyboard  suddenly stopped working, even in BIOS-keyboard-screenshot.png  
      My Computer


  2. Posts : 193
    Windows 10 Pro
       #2

    Try another USB port?
      My Computer


  3. Posts : 4
    Windows 10 Home
    Thread Starter
       #3

    Kanata said:
    Try another USB port?
    yea I have tried other ports, it's just the same
      My Computer

  4. spapakons's Avatar
    Posts : 2,891
    Windows 10 Pro 64-bit 202H (Nov 2020 build 19042.867)
       #4

    First try the keyboard to another computer. If it doesn't work there, then you need a replacement. If it is under warranty you could go directly to the store and tell them to test and replace it. Thankfully keyboards are very cheap nowadays...
      My Computer


  5. Posts : 193
    Windows 10 Pro
       #5

    If spapakons advice shows the keyboard is OK, then did you make any changes to the BIOS settings recently? Did you alter legacy type settings or enable fast boot?
      My Computer


  6. Posts : 4
    Windows 10 Home
    Thread Starter
       #6

    Turns out keyboard is faulty as spapakons said, started replacement process, thanks for the help really appreciated spapakons and Kanata :)
      My Computer


 

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