1.    10 Oct 2015 #1
    Join Date : Oct 2015
    Torremolinos
    Posts : 3
    Windows 10, 32 bit

    DVD drive missing


    I hardly ever use it, so hadn't noticed until today that my DVD drive has disappeared from Device Manager (no DVD-CD ROMs appear there at all) and I cannot use CDs/DVDs in my PC. I strongly suspect Windows 10 as the culprit. I upgraded from W7 early August. However, I can't seem to find any way to download / install the necessary driver.
    I have a custom built PC. What I'm missing is: HL-DT-ST DVDRAM GH22NS40 ATA Device (CD-ROM drive). It appears that this is an LG product. I've checked their website and there only seem to be drivers for (up to) W7 here. If I download the zip file and open it, I get a DriveUpdater dialog box, but it says "can't find target drive" and I cannot therefore update. This link looked promising, but the downloaded DriverToolkitInstaller.exe application triggers my AVG, saying threat detected and removed, and I cannot proceed. I don't fancy disabling AVG and risking it. I've e-mailed LG, but if anyone here has any ideas I'd be most grateful!
      My ComputerSystem Spec
  2.    10 Oct 2015 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,124
    Win 10 Pro (1703)

    Hi, have you found this?
    DVDCD Rom Windows 10 - Microsoft Community
    - it may help..
      My ComputerSystem Spec
  3.    10 Oct 2015 #3
    Join Date : Aug 2014
    Forever West
    Posts : 3,985
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    "can't find target drive" has usually meant to me that the drive has a problem, data cable may have come loose, not getting power, etc. I've had success in simply replacing the drive but did have a couple where the data cable was an issue and one where the socket on the mother board was an issue [the IDE Controller] which ended up needing a new motherboard.
      My ComputerSystem Spec
  4.    10 Oct 2015 #4
    Join Date : Oct 2015
    Torremolinos
    Posts : 3
    Windows 10, 32 bit
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Hi, have you found this?
    DVDCD Rom Windows 10 - Microsoft Community
    - it may help..
    I did try searching the boards, but didn't find this. Thank you thank you thank you, muchisimas gracias! Problem solved.
      My ComputerSystem Spec
  5.    10 Oct 2015 #5
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,124
    Win 10 Pro (1703)

    .. de nada
      My ComputerSystem Spec
  6.    11 Oct 2015 #6
    Join Date : Oct 2015
    Torremolinos
    Posts : 3
    Windows 10, 32 bit
    Thread Starter

    I received a reply from LG: "...the official software that is compatible with Windows 10 will be released at the end of October through the LG website and also by automated update on your computer for your device to properly function on Windows 10 operating system."
    You'd think they would have had it ready prior to the W10 launch in July really. Never mind!
      My ComputerSystem Spec
  7.    13 Feb 2016 #7
    Join Date : Feb 2016
    Posts : 1
    Win10

    Worked


    I did another regedit fix I found online and it worked on my Dell Inspiron laptop but didn't stick... this one worked and I am hopeful it will continue to do the job! Thank you

    Quote Originally Posted by dalchina View Post
    Hi, have you found this?
    DVDCD Rom Windows 10 - Microsoft Community
    - it may help..
      My ComputerSystem Spec

 


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