Windows 10: DVD drive missing Solved


  1. Posts : 3
    Windows 10, 32 bit
       10 Oct 2015 #1

    DVD drive missing


    I hardly ever use it, so hadn't noticed until today that my DVD drive has disappeared from Device Manager (no DVD-CD ROMs appear there at all) and I cannot use CDs/DVDs in my PC. I strongly suspect Windows 10 as the culprit. I upgraded from W7 early August. However, I can't seem to find any way to download / install the necessary driver.
    I have a custom built PC. What I'm missing is: HL-DT-ST DVDRAM GH22NS40 ATA Device (CD-ROM drive). It appears that this is an LG product. I've checked their website and there only seem to be drivers for (up to) W7 here. If I download the zip file and open it, I get a DriveUpdater dialog box, but it says "can't find target drive" and I cannot therefore update. This link looked promising, but the downloaded DriverToolkitInstaller.exe application triggers my AVG, saying threat detected and removed, and I cannot proceed. I don't fancy disabling AVG and risking it. I've e-mailed LG, but if anyone here has any ideas I'd be most grateful!
      My ComputerSystem Spec

  2.    10 Oct 2015 #2

    Hi, have you found this?
    DVDCD Rom Windows 10 - Microsoft Community
    - it may help..
      My ComputerSystem Spec


  3. Posts : 3,205
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       10 Oct 2015 #3

    "can't find target drive" has usually meant to me that the drive has a problem, data cable may have come loose, not getting power, etc. I've had success in simply replacing the drive but did have a couple where the data cable was an issue and one where the socket on the mother board was an issue [the IDE Controller] which ended up needing a new motherboard.
      My ComputerSystem Spec


  4. Posts : 3
    Windows 10, 32 bit
    Thread Starter
       10 Oct 2015 #4

    dalchina said: View Post
    Hi, have you found this?
    DVDCD Rom Windows 10 - Microsoft Community
    - it may help..
    I did try searching the boards, but didn't find this. Thank you thank you thank you, muchisimas gracias! Problem solved.
      My ComputerSystem Spec

  5.    10 Oct 2015 #5

    .. de nada
      My ComputerSystem Spec


  6. Posts : 3
    Windows 10, 32 bit
    Thread Starter
       11 Oct 2015 #6

    I received a reply from LG: "...the official software that is compatible with Windows 10 will be released at the end of October through the LG website and also by automated update on your computer for your device to properly function on Windows 10 operating system."
    You'd think they would have had it ready prior to the W10 launch in July really. Never mind!
      My ComputerSystem Spec

  7.    13 Feb 2016 #7

    Worked


    I did another regedit fix I found online and it worked on my Dell Inspiron laptop but didn't stick... this one worked and I am hopeful it will continue to do the job! Thank you

    dalchina said: View Post
    Hi, have you found this?
    DVDCD Rom Windows 10 - Microsoft Community
    - it may help..
      My ComputerSystem Spec


 

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