DVD drive missing


  1. Posts : 4
    Windows 10, 32 bit
       #1

    DVD drive missing


    I hardly ever use it, so hadn't noticed until today that my DVD drive has disappeared from Device Manager (no DVD-CD ROMs appear there at all) and I cannot use CDs/DVDs in my PC. I strongly suspect Windows 10 as the culprit. I upgraded from W7 early August. However, I can't seem to find any way to download / install the necessary driver.
    I have a custom built PC. What I'm missing is: HL-DT-ST DVDRAM GH22NS40 ATA Device (CD-ROM drive). It appears that this is an LG product. I've checked their website and there only seem to be drivers for (up to) W7 here. If I download the zip file and open it, I get a DriveUpdater dialog box, but it says "can't find target drive" and I cannot therefore update. This link looked promising, but the downloaded DriverToolkitInstaller.exe application triggers my AVG, saying threat detected and removed, and I cannot proceed. I don't fancy disabling AVG and risking it. I've e-mailed LG, but if anyone here has any ideas I'd be most grateful!
      My Computer

  2. dalchina's Avatar
    Posts : 30,091
    Win 10 Pro (1903)
       #2

    Hi, have you found this?
    DVDCD Rom Windows 10 - Microsoft Community
    - it may help..
      My Computers

  3. Berton's Avatar
    Posts : 10,582
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #3

    "can't find target drive" has usually meant to me that the drive has a problem, data cable may have come loose, not getting power, etc. I've had success in simply replacing the drive but did have a couple where the data cable was an issue and one where the socket on the mother board was an issue [the IDE Controller] which ended up needing a new motherboard.
      My Computers


  4. Posts : 4
    Windows 10, 32 bit
    Thread Starter
       #4

    dalchina said:
    Hi, have you found this?
    DVDCD Rom Windows 10 - Microsoft Community
    - it may help..
    I did try searching the boards, but didn't find this. Thank you thank you thank you, muchisimas gracias! Problem solved.
      My Computer

  5. dalchina's Avatar
    Posts : 30,091
    Win 10 Pro (1903)
       #5

    .. de nada :)
      My Computers


  6. Posts : 4
    Windows 10, 32 bit
    Thread Starter
       #6

    I received a reply from LG: "...the official software that is compatible with Windows 10 will be released at the end of October through the LG website and also by automated update on your computer for your device to properly function on Windows 10 operating system."
    You'd think they would have had it ready prior to the W10 launch in July really. Never mind!
      My Computer


  7. Posts : 1
    Win10
       #7

    Worked


    I did another regedit fix I found online and it worked on my Dell Inspiron laptop but didn't stick... this one worked and I am hopeful it will continue to do the job! Thank you

    dalchina said:
    Hi, have you found this?
    DVDCD Rom Windows 10 - Microsoft Community
    - it may help..
      My Computer

  8. martyfelker's Avatar
    Posts : 2,436
    Windows Insider Fast Ring LatestKUuuntu 20.10
       #8

    If the keyboard driver does not show up in device manager click on view -> show hidden. If the keyboard does show up delete it and reboot. The system should rescan the drivers. This worked for my wife"s missing CD/DVD after a couple of autoupdates before 17074.1002. She was on the slow ring. She updated to the latest 17074.1002 OK
      My Computers


 

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