Function key died after upgrade to 10 Solved

Page 2 of 2 FirstFirst 12

  1. Posts : 142
    Windows 7 and Windows 10
       16 Oct 2015 #11

    Thanks I'll try that then. So do I install it like that from the download, or use device manager to install it please? Actually I'm not sure which driver to download from intel. I'll start a new post on that.
    Last edited by Hazel123; 16 Oct 2015 at 07:55. Reason: Further info request
      My ComputerSystem Spec

  2. Posts : 142
    Windows 7 and Windows 10
       16 Oct 2015 #12

    Ok - copied the exe file from an sd card onto the desktop. The right clicked into properties, set it to run in W7 compatibility mode and set it to run as adminstrator and saved those settings. The right clicked - run as adminstrator. Looked perfect for a minute or 2 then it crashed again with a black screen then a blue screen with an error message. Am resetting it now. I did try to work out how to install it through device manager (there were instructions with the driver) but it couldn't seem to find the file on the desktop.

    I believe I need the .inf file - how do I get to that please. I went to 'have my own disk' and selected the sd card drive with the driver still on it, but it couldn't find the download on the sd card (it is there, it just didn't show up).
      My ComputerSystem Spec

  3. spapakons's Avatar
    Posts : 2,556
    Windows 10 Pro 64-bit 1803 (April 2018 build 17134.345)
       16 Oct 2015 #13

    You probably downloaded the executable (EXE) version. Try downloading the compressed (ZIP) version instead. Then you should be able to extract the installation files to another folder. Click on the search icon and type Device Manager. Click to open it and expand Display adapters (if your card isn't there look for other devices or unknown). Right-click on your adapter and select Update drivers. Choose last option every time, until you see a Have Disk button. Click on that and browse to the folder you extracted the drivers. Then proceed with the installation. If you have difficulties, ask us again.
      My ComputerSystem Spec

  4. Posts : 142
    Windows 7 and Windows 10
       17 Oct 2015 #14

    Thanks very much! And thanks for the reply on my other post too. I gave up and reinstalled Windows 7. I might try and upgrade this machine at a later date but would prefer to have the graphics driver rather than keep trying to install this one!
      My ComputerSystem Spec

Page 2 of 2 FirstFirst 12

Related Threads
Hello, all Just this past day I upgraded my Dell XPS 15 from Windows 7 to Windows 10, and I noticed I'm now having the same issue as many recently-upgraded users, specifically that when connected to a TV via HDMI, audio does not switch over to my...
Hello, I regularly use the Windows + R function to run things or to head to hidden files immediately (typing %AppData% in it, for example) I upgraded from a Windows 7 (Home Premium 64-bit) and after upgrading, the Run function seems to be a...
I have the BIOS setting to auto power on every day at a designated time. It has worked with a dual boot Win 7/8.1 system. However, since upgrading the Win 8.1 to Win 10 (dual boot Win 7/10) it no longer powers on at the designated time. Its...
Windows 10 install - pc died in Installation and Upgrade
Hey. I was doing the windows 10 update when it got to 92% and my laptop turned off. It now won't turn back on. Not quite sure what to do. Any help will be greatly appreciated.
Critical Process Died in BSOD Crashes and Debugging
I recently did a clean install of 10130 due to the 10240 build not working properly. Everything is running fine again but I am getting frequent BSODs with the "Critical Process Died" label. Does anyone know a method to find what the root cause of...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 19:27.
Find Us