Can't Diagnose Cause of Display Driver Crashes and PC Restarts

  1.    04 Oct 2015 #1

    Can't Diagnose Cause of Display Driver Crashes and PC Restarts

    Hello everyone,

    Been having a hard time diagnosing the root of the issue I've been having with my custom-built PC. Two weeks ago, I started getting display driver crashes every time I was in a game. It would crash, then recover. This continued for a few days. I shrugged it off because I am aware that NVIDIA drivers have been having issues with Windows 10 lately. They are prone to crashing. However, a few days later and continued sporadic display driver crashes in-game I had my PC completely restart and then nothing happened. The monitor was blank. The LED's on my fans were on. I tried to power down the PC via shut down. Nothing happened. I had to shut it down by flicking the PSU power switch off. I then flicked the power back on, pressed the power button on my PC...same thing. LED's on fans were on, but the PC wouldn't boot. I opened up my side panel and saw that the CPU fan was not spinning. I powered everything down. I proceeded to take out the CPU 4-pin connector and use the other one (it was originally an 8-pin). The PC then powered on and has been working perfectly until today.

    While in-game I had around my display driver crash and recover 5 consecutive times within seconds of the other. Eventually I turned the game off. My PC was normal until maybe an hour or two later I tried to launch another game. This caused my PC to instantly restart after getting past the main menu and loading a save game.

    I proceeded to shut down. Used the original 4-pin when this happened the first time. It booted up, so it obviously wasn't a bad connector. Same thing. Tried a different PCI-E connector. Same thing. Then I proceeded to reseat my GPU, RAM, CPU, GPU and mobo power connectors. Well, I am now booted back up, launched Witcher 3 and no crash. Was in it over 10 minutes until I turned it off.

    I was moving my PC around the week prior to the first time all this happened. I am wondering if my GPU simply got loose? My mobo doesn't have those things that snap into place, as you would on RAM slots. I also upgraded my RAM at the beginning of September.

    Maybe I need a new PSU. Maybe I need a new mobo. I really don't know and it's beyond my abilities at this point, so I am asking for help here. Any help would be greatly appreciated.

    PC specs are as follows:

    CPU: Intel i5-4590 3.3GHz;

    CPU Cooler: Stock Intel;

    Mobo: ASRock H81M-HDS Micro ATX LGA1150

    GPU: EVGA GTX 960 2GB SuperSC ACX 2.0+

    PSU: Corsair CX750;

    RAM: Corsair Vengeance 16GB 1600MHz;

    HDD: Toshiba 2TB 7200RPM;

    Keyboard and Mouse: Corsair K70 Cherry MX Red Keyboard + Corsair M65 RGB Mouse

    Temps are all normal. I know the CX line of Corsair PSU's isn't the best. I've had this since around July (around the time I got my GPU) and I don't have coil whine. I don't plan on keeping this PSU forever, I do plan to get a better one but at the moment this is what I have. I DID have coil whine or some sort of sounds when my display drivers were crashing soon as I launched a game. But again, since I reseated my GPU, RAM, etc, it appears to be stable and launching a game no longer restarted my system.

    My friend thinks it may be the mobo?

    Apologies for the length. I tried to give as much info as I could.

      My ComputerSystem Spec

  2. bobkn's Avatar
    Posts : 1,936
    Win 10 X64 Pro 1809 17763.55
       05 Oct 2015 #2

    From online pictures, it seems that the PCI-E slot on your motherboard has the little clip (at the end of the slot that is away from the rear of the MB) that locks the graphics card in place. If the card was inserted all the way into the slot, it's unlikely that it has come loose. (Simple enough to check, although you may need a lot of light because of the color scheme.)

    I'm not sure what to suggest. If you can do a clean install of Windows 10, that can eliminate a lot of the issues that may follow from an upgrade.
      My ComputersSystem Spec

  3. banger's Avatar
    Posts : 398
    Windows 10 Pro x86 and x64 dual boot
       06 Oct 2015 #3

    Its the Nvidia drivers send windows feedback asking them to fix.
      My ComputerSystem Spec

  4. bobkn's Avatar
    Posts : 1,936
    Win 10 X64 Pro 1809 17763.55
       06 Oct 2015 #4

    banger said: View Post
    Its the Nvidia drivers send windows feedback asking them to fix.
    Seem unlikely. I think the nVidia drivers have been in fairly good order for a while.

    Regardless, I'm not sure that Windows feedback would be forwarded to nVidia. You may do better here:

    NVIDIA Display Driver Feedback for Windows 10
      My ComputersSystem Spec


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