Windows 10: Webcam not recognized after update from Windows 7

  1.    04 Oct 2015 #1

    Webcam not recognized after update from Windows 7

    I updated my laptop from Windows 7 to Windows 10, as an update not by formatting and reinstalling.
    I realized that the webcam is not recognized anymore, in the system info under problematic devices there is a:

    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
    This device is working properly.

    In the device manager I can see the device above listed with an exclamation mark.
    The Laptop is an Asus N53SV.
      My ComputerSystem Spec

  2. Cluster Head's Avatar
    Posts : 1,563
    Windows 10 Pro x64 RS 10586.586
       04 Oct 2015 #2

    Hi and welcome! :)

    Go to the device Manager, double click on the camera and then click update Driver.
    Should solved the Problem.
      My ComputerSystem Spec

  3.    04 Oct 2015 #3

    I can't see the webcam in the Device Manager. That's what I meant by "not recognized".
    Attached Thumbnails Attached Thumbnails 2015-10-04 19_45_26.png  
      My ComputerSystem Spec

  4. Cluster Head's Avatar
    Posts : 1,563
    Windows 10 Pro x64 RS 10586.586
       04 Oct 2015 #4

    Hi again!
    Double click on the USB Enhanced Host Controller with the exclamation mark! Choose Update Driver automatically.
    Last edited by Cluster Head; 04 Oct 2015 at 08:03.
      My ComputerSystem Spec


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