Updated OS now I can't scroll down pages-Mousepad


  1. Posts : 1
    Windows 10
       #1

    Updated OS now I can't scroll down pages-Mousepad


    I recently updated my OS to Windows 10 and now whenever I try scrolling down or up a page using my mousepad, nothing happens and it doesn't scroll. How can I fix this? I have the Asus Flip 2in1 13.3" TouchScreen Laptop Intel Core i3 4GB Memory 500GB Hard Drive Black TP300LADS31T
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  2. spapakons's Avatar
    Posts : 2,891
    Windows 10 Pro 64-bit 202H (Nov 2020 build 19042.867)
       #2

    First try Windows Update and let it install everything. Repeat the process since it may find some more updates. Then see if a new touchpad driver is automatically installed. If not, visit Asus website, download the touchpad driver and install it.
      My Computer

  3. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       #3

    Hi:

    First, I would follow @spapakons's excellent advice.

    Also, perhaps see this thread: elan touchpad driver update
    In particular, see this reply in that thread for a link to a 3rd-party site with a fix that worked for another ASUS user: elan touchpad driver update
    It seems to be a similar problem with a fix. (There are many, similar threads here about laptop touchpads.)

    ***CAVEAT:
    I have not tried it and have no way to test it. So, this is offered "as is" and "at your own risk".:)

    Just a thought,

    MM
      My Computer


 

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