1.    30 Sep 2015 #1
    Join Date : Aug 2015
    Posts : 16
    Windows 7

    What to do when windows 10 wont accept the right driver?


    So this is a original windows 8.1 unit. G585 lenovo. All drivers update from windows update but the wifi driver keeps showing realtek inside of windows 10 but it is a atheros. I have the proper driver but because the date is prior to the windows 10 driver it keeps trying to use it will not accept it. Any ideas?
      My ComputerSystem Spec
  2.    30 Sep 2015 #2
    Join Date : Aug 2015
    Posts : 16
    Windows 7
    Thread Starter

    Nevermind just delete this post. I read on microsofts site that there is some bug that will be fixed with update 1. Untill than were hosed on this specific model wireless chip.
      My ComputerSystem Spec
  3.    30 Sep 2015 #3
    Join Date : Jul 2015
    Posts : 9,149
    Windows 10 Pro

    Have you extracted the drivers to a folder, in device manager right click on the wifi adapter, click update driver software, then browse my computer...., then let me pick from a list...., then have disk, then browse for the .inf file within the extracted drivers folders?
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  4.    30 Sep 2015 #4
    Join Date : Aug 2015
    Posts : 16
    Windows 7
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    Have you extracted the drivers to a folder, in device manager right click on the wifi adapter, click update driver software, then browse my computer...., then let me pick from a list...., then have disk, then browse for the .inf file within the extracted drivers folders?
    Yes I have, it is persistant that the driver installed is better than the proper driver.
      My ComputerSystem Spec
  5.    30 Sep 2015 #5
    Join Date : Aug 2015
    Posts : 611
    W10 Home 1703

    You could try:
    Turn off Windows Automatic Driver Update.
    1. Search : Device > choose: Device Installation Settings
    2. Select: “No, let me choose what to do”
    3. Uncheck: Always install the best driver software from MS

    Then go to Device Manager and uninstall the WiFi Adapter, when asked say yes to removing the driver also.
    Restart and then install your correct driver.
      My ComputerSystem Spec
  6.    30 Sep 2015 #6
    Join Date : Aug 2015
    Posts : 16
    Windows 7
    Thread Starter

    Quote Originally Posted by TV2 View Post
    You could try:
    Turn off Windows Automatic Driver Update.
    1. Search : Device > choose: Device Installation Settings
    2. Select: “No, let me choose what to do”
    3. Uncheck: Always install the best driver software from MS

    Then go to Device Manager and uninstall the WiFi Adapter, when asked say yes to removing the driver also.
    Restart and then install your correct driver.
    It's the one that comes in the install disk I need to get rid of not a Windows update one. I know there is a way to get into the driver storage and delete it but even with 15 years of it experience. That's one of the few things I've never been able to do right.
      My ComputerSystem Spec
  7.    30 Sep 2015 #7
    Join Date : Aug 2015
    Posts : 611
    W10 Home 1703

    If you uninstall the device and the driver and restart you should be left with a non functioning device (yellow (!) next to it), unless Windows installs a driver automatically.
    If Windows is finding the wrong driver from the disk in the Driverstore and installing it, then turning off automatic driver installation should stop that.

    Have you tried uninstalling the device and driver?
      My ComputerSystem Spec
  8.    30 Sep 2015 #8
    Join Date : Aug 2015
    Posts : 16
    Windows 7
    Thread Starter

    Yes I have. I even found a post on the Microsoft support forums where Microsoft doesn't even have a solution right now to the problem just an it's coming soon answer after they went thru about 20 steps. It appears that no matter what Windows doesn't want to take the driver for that specific hardware id.
      My ComputerSystem Spec
  9.    30 Sep 2015 #9
    Join Date : Aug 2015
    Posts : 611
    W10 Home 1703

    Could you link to the post?
    That is a huge gaffe if it is common.
      My ComputerSystem Spec

 


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