How to track down missing device drivers?


  1. balein
    Posts : 42
    Windows 10 Home v1809
       New #1

    How to track down missing device drivers?


    I have just done a Clean Install of Windows 10 on my Sony Vaio VGN-NW21ZF laptop following a partition corruption while trying to repartition the HDD. previously it had been upgraded to Windows 10 from Windows 7 and there were no device driver issues.

    All appears to be working OK, but in device manager I have two unknown devices that do not have drivers installed. On is described as Base System Device, and the other as Unknown Device. Looking at Sysyinfo I see the following details:

    How to track down missing device drivers?-capture.png

    How do I work out what these devices are so I can try to find the correct drivers?

    Looking in Computer Management I see this information

    How to track down missing device drivers?-capture2.png
      My Computer
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  3. balein
    Posts : 42
    Windows 10 Home v1809
    Thread Starter
       New #2

    Problem solved - I found the Drivers folder from the last full backup before I did the reinstall and successfully installed the drivers from there.
      My Computer
    Quote Quote

 

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