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  1.    24 Jul 2016 #11
    Join Date : Jul 2016
    Posts : 53
    windows 10

    ???? DWORD
    You lost me there.
    Connected my brand new LG BE14NU40, and ran the pseudo install disk, basically cyberlink suite TEN? I already had 16, anyway.
    When I went to update the firmware from LG dated 7/12/16, , that's when things went south.
    Found this on another thread here:
    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001
    Rand as admin, then it disappeared all together, gone in device manager and file explorer, and wont even read the install disc or retail dvd.
    BUMMED!
      My ComputerSystem Spec
  2.    24 Jul 2016 #12
    Join Date : Jul 2016
    Posts : 53
    windows 10

    Well, after struggling with this for the past few days and way too many real hours without success, I finally did it.
    And, you wont believe what did it, I surely didn't.
    YUP, the old unplug the USB, waited for a minute, plugged back in and restarted, BANG! There she was, and is.
    Genius, I know.
    OMG!
      My ComputerSystem Spec
  3.    28 Jan 2017 #13
    Join Date : Jan 2017
    Posts : 1
    Windows 10

    Quote Originally Posted by Dch48 View Post
    A fix that has worked for many people is to go in Device Manager and under "IDE ATA/Atapi controllers", delete both the channel 0 and channel 1 entries by uninstalling them. Then reboot the computer. The 2 things will be reinstalled and then your drive may show up.

    Thank you this has also solved the problem for me. Drive hadn't been detected since upgrading to Windows 10, but didn't have a need to fix until recently.
      My ComputerSystem Spec
  4.    15 Feb 2017 #14
    Join Date : Feb 2017
    Posts : 3
    Windows 10

    Quote Originally Posted by Dch48 View Post
    A fix that has worked for many people is to go in Device Manager and under "IDE ATA/Atapi controllers", delete both the channel 0 and channel 1 entries by uninstalling them. Then reboot the computer. The 2 things will be reinstalled and then your drive may show up.
    Quote Originally Posted by Appocalipse View Post
    HOLY CRAP YOU ARE MY FAVORITE PERSON RIGHT NOW THIS WORKED!!!

    Deleted the entries as you said, rebooted and drive was present in My Computer, Device Manager and Disk Management.

    Now I will try installing my HDD again! Once I have it all up and going I think I'm going to re-format everything and put a fresh install of windows 10 in to try and stop any further problems.

    Thank you to everyone who responded to help and a great big thank you to Dch48 for solving it!

    Ditto. This worked for me too. Many MANY thanks.
      My ComputerSystem Spec
  5.    20 May 2017 #15
    Join Date : May 2017
    Posts : 1
    Win 10

    Missing DVD/CD-ROM in device manager fixed.


    Quote Originally Posted by Dch48 View Post
    A fix that has worked for many people is to go in Device Manager and under "IDE ATA/Atapi controllers", delete both the channel 0 and channel 1 entries by uninstalling them. Then reboot the computer. The 2 things will be reinstalled and then your drive may show up.
    I know this is an older post but just in case someone has this issue. I did this today (05-20-2017) and it work on my dell 790 mini tower. I didn't see any channel 0 or channel 1 but deleted " Standard SATA-AHCI Controller" and did a reboot. DVD/CD-ROM now shows in the device manager.

    Thanks all
      My ComputerSystem Spec

 
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