Windows 10: cannot print

  1.    28 Sep 2015 #1

    cannot print

    Has anyone else encountered, after installing Windows 10, being unable to print offer certain e-documents?

    Thanks for any help you can give.
      My ComputerSystem Spec

  2.    28 Sep 2015 #2

    Never noticed this. Can you be more specific as to what you're trying to print; how your printer is set up; error messages; etc?
      My ComputerSystem Spec

  3. Berton's Avatar
    Posts : 5,391
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       28 Sep 2015 #3

    More questions: Is your Win10 an Upgrade over Win7 w/SP1 or Win8.1? Does the printer show up in Devices and Printers [right-click Start, click Control Panel] and can print a test page [click the correct Properties, usually not the bottom choice]? In the Properties is it set as Default? I have seen Win10 change that and users don't catch it.
      My ComputerSystem Spec

  4.    28 Sep 2015 #4

    I had Win10 NOT install the drivers for my HP 8500 properly -- and it wouldn't print. So, I removed the software and drivers, downloaded the new Win10 versions from HP, and reinstalled them. THEN, it printed properly.
      My ComputerSystem Spec

  5.    30 Sep 2015 #5

    I'm with Mark: I've had to uninstall drivers for printers installed on 8.1 before the upgrade, then reinstall new drivers for those same printers after the upgrade, for at least half the PCs I work with on a regular basis. Seems to be a kind of "feature" for Windows 10, probably related to setting up a different print spooling environment when the new OS comes up.
      My ComputersSystem Spec


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