1.    28 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 1
    windows 10

    cannot print

    Has anyone else encountered, after installing Windows 10, being unable to print offer certain e-documents?

    Thanks for any help you can give.
      My ComputerSystem Spec
  2.    28 Sep 2015 #2
    Join Date : Jun 2015
    Ottawa, Canada
    Posts : 193
    Windows 10 Pro

    Never noticed this. Can you be more specific as to what you're trying to print; how your printer is set up; error messages; etc?
      My ComputerSystem Spec
  3.    28 Sep 2015 #3
    Join Date : Aug 2014
    Forever West
    Posts : 3,983
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    More questions: Is your Win10 an Upgrade over Win7 w/SP1 or Win8.1? Does the printer show up in Devices and Printers [right-click Start, click Control Panel] and can print a test page [click the correct Properties, usually not the bottom choice]? In the Properties is it set as Default? I have seen Win10 change that and users don't catch it.
      My ComputerSystem Spec
  4.    28 Sep 2015 #4
    Join Date : Oct 2014
    Posts : 940
    Windows 8.1, Win10Pro

    I had Win10 NOT install the drivers for my HP 8500 properly -- and it wouldn't print. So, I removed the software and drivers, downloaded the new Win10 versions from HP, and reinstalled them. THEN, it printed properly.
      My ComputerSystem Spec
  5.    30 Sep 2015 #5

    I'm with Mark: I've had to uninstall drivers for printers installed on 8.1 before the upgrade, then reinstall new drivers for those same printers after the upgrade, for at least half the PCs I work with on a regular basis. Seems to be a kind of "feature" for Windows 10, probably related to setting up a different print spooling environment when the new OS comes up.
      My ComputersSystem Spec


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