Windows 10: Strange Battery Issue

  1.    23 Sep 2015 #1

    Strange Battery Issue


    I was using my new Pavilion x360 laptop last night for a few hours while plugged in. The battery was at 100%. This is a new laptop that had Windows 10 Home installed from a clean install. I shut the laptop off (completely off) around 11:00 PM. So today, I get home from work at 5:00 PM and turn on the laptop. My battery was down to 7%. It now says it is charging.

    I can't understand why this is happening. I have Fast Startup disabled, so off should be completely off. Is this something to do with Windows 10, or should I look to have my battery replaced?
      My ComputerSystem Spec

  2.    24 Sep 2015 #2

    I would say to keep your eye on that battery. It sounds like it could not be holding a charge.
    Of course, one time does not make a pattern, but if it happens again, and/or consistently, then I think you'd have a defective battery.
      My ComputerSystem Spec

  3.    25 Sep 2015 #3

    I found a link and posted it, but it didn't show up. It seems to be an issue with the Intel Management Engine driver. If you uncheck some power options, it fixes the issue.

    http://www.tomsguide.com/answers/id-...-shutdown.html
    Last edited by DeaconFrost; 25 Sep 2015 at 07:48.
      My ComputerSystem Spec

  4.    25 Sep 2015 #4

    Good to know.
      My ComputerSystem Spec


 

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