Windows 10: User mode driver crash when using project to TV

  1. Posts : 7
    Windows 10 Home
       20 Sep 2015 #1

    User mode driver crash when using project to TV

    Hi all,

    I'm new here so forgive me if this question has already been asked, I did look for it but could find anything like the problem I'm having. So.......................

    When the W10 upgrade was released, I upgraded from W8.1. Before the upgrade, my "project" (to my TV) feature, was working fine. Now, it will connect and stream to my TV, but after a while (anywhere from 5 mins to an hour or so), the TV picture freezes. In the "connect" box on the laptop, there is no change everything looks as it should. When I try to disconnect, the TV goes back to normal, but the laptop just keeps saying "disconnecting" and never actually disconnects.

    When I look at the event log, it tells me that there has been a critical event (ID:10111) and that there has been a user mode driver crash. If I try to do anything much, it all sort of freezes up and I have to restart.

    I don't know which driver is causing the problem. It could be the "Miracast display port driver V2". It has a driver date of 21.06.2006, I can't find anything online more recent than that. I have uninstalled it and reinstalled it many times to no avail. It could be the Realtek wifi adapter which I have updated and backdated and outdated however I could, again that has made no difference. It could be something else completely different, I have no clue now. I've been at it for days, searching and searching and nothing I can find seems to help.

    I was just wondering if anyone else has a similar problem or is it just me?

    It would also be great if someone who knows much more than me, might have some insight into what I could try next.

    I think somewhere amongst the searching I did read something about there being an incompatibility with W10, and miracast (just to clear, I'm only using the laptop "connect/project" feature that was introduced in W8.1, I don't have a miracast dongle or any other hardware).

    Thanks a lot in advance and if I can upload anything or give more details, then please let me know what you need to know.

    Last edited by Mpmcd; 21 Sep 2015 at 06:29.
      My ComputerSystem Spec

  2. bro67's Avatar
    Posts : 4,932
    Mac OS High Sierra 10.13.5
       21 Sep 2015 #2

    It is a known issue. No time frame to fix. You may want to keep up on the Insider Blog. Windows Insider Program | Blogging Windows Gabe Aul is in charge of the Windows 10 Insider program. You can find him at Gabriel Aul (@GabeAul) | Twitter

    Also keep the LOL and other stuff out of the post. It tends to make your posts passed over by others. Also a lot of the Miracast stuff is behind the times. Miracast has been on its deathbed since 2013, because of slow adoption by the industry.
      My ComputerSystem Spec

  3. Posts : 7
    Windows 10 Home
    Thread Starter
       21 Sep 2015 #3

    Hi bro64,

    Thanks a lot for the info, I will have a look. It makes me feel better to know it's a known issue. I'm assuming it's still without a fix, but at least I know it's probably not anything I did wrong. I will keep the posts more matter of fact in future and less chatty.

    Thanks again
      My ComputerSystem Spec

  4. Posts : 7
    Windows 10 Home
    Thread Starter
       22 Sep 2015 #4

    A bit more info about my system

    Interface name: Wi-Fi

    Driver : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
    Vendor : Realtek Semiconductor Corp.
    Provider : Realtek Semiconductor Corp.
    Date : 21/07/2015
    Version : 2023.15.701.2015
    INF file : C:\WINDOWS\INF\oem3.inf
    Files : 2 total
    Type : Native Wi-Fi Driver
    Radio types supported : 802.11n 802.11g 802.11b
    FIPS 140-2 mode supported : Yes
    802.11w Management Frame Protection supported : Yes
    Hosted network supported : No
    Authentication and cipher supported in infrastructure mode:
    Open None
    WPA2-Personal CCMP
    Open WEP-40bit
    Open WEP-104bit
    Open WEP
    WPA-Enterprise TKIP
    WPA-Personal TKIP
    WPA2-Enterprise TKIP
    WPA2-Personal TKIP
    WPA-Enterprise CCMP
    WPA-Personal CCMP
    WPA2-Enterprise CCMP
    Vendor defined TKIP
    Vendor defined CCMP
    Vendor defined Vendor defined
    Vendor defined Vendor defined
    WPA2-Enterprise Vendor defined
    WPA2-Enterprise Vendor defined
    Vendor defined Vendor defined
    Vendor defined Vendor defined
    IHV service present : Yes
    IHV adapter OUI : [00 e0 4c], type: [00]
    IHV extensibility DLL path: C:\WINDOWS\system32\Rtlihvs.dll
    IHV UI extensibility ClSID: {6c2a8cca-b2a2-4d81-a3b2-4e15f445c312}
    IHV diagnostics CLSID : {00000000-0000-0000-0000-000000000000}
    Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)
      My ComputerSystem Spec

  5. Posts : 7
    Windows 10 Home
    Thread Starter
       22 Sep 2015 #5

    A quick question for bro64 (or anyone who might be interested) If it's a known issue, why isn't everyone experiencing it, is it just a few cases that have the issue? I assume that there must be millions of people who used the feature in W8.1 and have also upgraded like me, so do all of them now have the same problem, or only a few? My wifi adapter is about as common as it could be, so I don't have some rare hardware, and my system is only a few months old, it came with W8 or 8.1 (don't remember now) but when I was searching for solutions, I really didn't find that many people complaining of the same thing.
      My ComputerSystem Spec


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