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  1. Joined : Feb 2016
    Posts : 4
    windows 10
       18 Feb 2016 #11

    BIOS Changes - Not Seeing these Options


    artemp said: View Post
    I think, I've solved the problem in my case. In device manager I've deleted all "USB controller" devices in order to ensure, that windows loads default Microsoft drivers after restart. Than I've restarted the PC and in BIOS changed "Intel xHCI Mode" to "Disabled". Haven't checked yet whether I have USB 3 support now, but, voilà, the scanner works.
    I'm having the same issues with my Dell XPS 8900 and Canoscan LIDE210. Its maddening. The scanner continues to work on a Windows 7 machine I upgraded to Windows 10, but DOES NOT work on my new Dell XPS8900 that came with Windows 10 installed. I have looked for these settings in my BIOS and they are not there. Not sure what to do to find them?
      My System SpecsSystem Spec


  2. Joined : Apr 2016
    Posts : 1
    Windows 10
       08 Apr 2016 #12

    problem solved


    Just I have had the same problem with a clean installed Windows 10 (x64) on an ASUS H97-PLUS Mainboard. I get the Error-Codes 5,202,54 or 2,155,177 when I tried to use my Canon Lide 110.

    The answers in this post give me the right idea. After trying some BIOS-settings I get a very good solution: In the BIOS settings, selected Advanced, then USB settings I changed the ‘Legacy USB Support’ from [Enabled] to [Auto]. I don’t change the settings from 'xHCI mode' (it is still [Smart Auto] and EHCI-Handoff is [disabled]). After chancing the ‘Legacy USB Support’-setting the Lide 100 works seamlessly and USB 3.0 support is still available. Maybe this helps someone.
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 734
    Windows 10 Home x64
       09 Apr 2016 #13

    Thanks for the idea. I will need to test that further.
      My System SpecsSystem Spec


  4. Joined : Jan 2016
    Posts : 2
    WIN10
       06 May 2016 #14

    eLPuSHeR said: View Post
    Thanks for the idea. I will need to test that further.
    All fixed with latest driver
      My System SpecsSystem Spec


  5. Joined : Feb 2016
    Posts : 4
    windows 10
       06 May 2016 #15

    milic said: View Post
    All fixed with latest driver
    You downloaded the driver from Canon? I bought a new scanner and I don't think I can return it. Too bad they took so long to fix this.
      My System SpecsSystem Spec


  6. Joined : Jul 2015
    PA, USA
    Posts : 462
    Windows 10 Pro (Mix of Builds) / Linux Mint
       06 May 2016 #16

    Guys, if changing the driver mode corrects it, why not just place the scanner ON a USB 2.0 port instead of a 3.0?
      My System SpecsSystem Spec


  7. Joined : Feb 2016
    Posts : 4
    windows 10
       06 May 2016 #17

    That definitely did not work. I tried every USB port on my PC.
    RWOne said: View Post
    Guys, if changing the driver mode corrects it, why not just place the scanner ON a USB 2.0 port instead of a 3.0?
      My System SpecsSystem Spec


  8. Joined : Jul 2015
    PA, USA
    Posts : 462
    Windows 10 Pro (Mix of Builds) / Linux Mint
       06 May 2016 #18

    brenkworth said: View Post
    That definitely did not work. I tried every USB port on my PC.
    Was worth asking, from what I gathered it appeared to be a 3.0 port issue.
      My System SpecsSystem Spec


  9. Joined : Feb 2016
    Posts : 4
    windows 10
       06 May 2016 #19

    Yes, I believe it had something to do with the USB driver from Microsoft Win 10, but the driver was affecting both USB 2.0 and 3.0 ports. There was some issue between Canon and the USB driver, which apparently they solved. At some point I will try the canon again (I still have the scanner), although the Epson scanner worked fine out of the box. Too bad because I really liked the Canon scanner.

    RWOne said: View Post
    Was worth asking, from what I gathered it appeared to be a 3.0 port issue.
      My System SpecsSystem Spec


  10. Joined : May 2016
    Posts : 1
    Windows 10
       12 May 2016 #20

    Resolution to this problem


    In April 2016 Canon released version 17.0.5.29 of their driver for the LiDE210 for all versions of Windows.

    I was suffering from this 'mid scan hang' problem but I can confirm that installing version 17.0.5.29 of the driver resolved the problem for me.

    I'm loving my scanner again. Not too sure about Canon though.
    Last edited by suzman; 12 May 2016 at 04:25. Reason: needed a title
      My System SpecsSystem Spec


 
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