External Hard Drive Dissappears after restart Plz Help

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  1. Posts : 2,799
    Linux Mint 20.1 Win10Prox64
       #11

    OK. I noticed one reviewer talking about that having a Y cable for connecting to 2 ports - not much experience with that specifically. Only other mention would be have you tried plugging into different ports, i.e., rear ports versus front?
    Yes, Since the HD is drawing 5V DC from the USB Port but some laptop USB ports do not provide enough power therefore the Y-Cable is used with the HD to get more power from 2 USB Ports.
      My Computer


  2. Posts : 5,286
    Win 10 Pro x64
       #12

    It was mentioned and I agree. Having it running 24/7 for 3 years, it had already reached the end of it's lifespan. I had the same thing happened to me but no regrets since it's just a spare drive that I enclosed in 3rd party enclosure. It goes on and off after about 2 years but I didn't wait till it died. I bought a new one and transferred all my files. The new one has a sleep function. It doesn't spin 24/7. Only when in use. It's time to let your hd go.
      My Computer


  3. Posts : 9
    Windows 10 Pro
    Thread Starter
       #13

    Word Man said:
    OK. I noticed one reviewer talking about that having a Y cable for connecting to 2 ports - not much experience with that specifically. Only other mention would be have you tried plugging into different ports, i.e., rear ports versus front?
    Sorry for not answering your Question sooner as there was a death in the family

    To answer your question yes i have tried all ports front & back, Same problems
    I once again lost all the data on my drive But this time i backed it all up prior to formatting & adding data to the drive...
    after that it happened again but this time windows 10 gave me the option to fix the drive In a popup message, so i said yes
    after finding & fixing problem windows asked if i want to review the data,
    through Event Viewer the data was shown..
    ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ ________________________________________________
    here is the data

    Chkdsk was executed in read/write mode.


    Checking file system on L:


    Stage 1: Examining basic file system structure ...

    2816 file records processed.


    File verification completed.

    1 large file records processed.



    0 bad file records processed.




    Stage 2: Examining file name linkage ...

    3540 index entries processed.


    Index verification completed.








    Stage 3: Examining security descriptors ...
    Repairing the security file record segment.
    Cleaning up 7 unused index entries from index $SII of file 9.
    Cleaning up 7 unused index entries from index $SDH of file 9.
    Cleaning up 7 unused security descriptors.
    Security descriptor verification completed.

    363 data files processed.


    CHKDSK is verifying Usn Journal...
    Usn Journal verification completed.
    CHKDSK discovered free space marked as allocated in the volume bitmap.


    Windows has made corrections to the file system.
    No further action is required.


    976749567 KB total disk space.
    124154816 KB in 2344 files.
    760 KB in 364 indexes.
    98575 KB in use by the system.
    65536 KB occupied by the log file.
    852495416 KB available on disk.


    4096 bytes in each allocation unit.
    244187391 total allocation units on disk.
    213123854 allocation units available on disk.


    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Chkdsk" />
    <EventID Qualifiers="0">26214</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-09-23T05:13:56.000000000Z" />
    <EventRecordID>8250</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-9K06TAL</Computer>
    <Security />
    </System>
    <EventData>
    <Data>


    Checking file system on L:


    Stage 1: Examining basic file system structure ...

    2816 file records processed.


    File verification completed.

    1 large file records processed.



    0 bad file records processed.




    Stage 2: Examining file name linkage ...

    3540 index entries processed.


    Index verification completed.








    Stage 3: Examining security descriptors ...
    Repairing the security file record segment.
    Cleaning up 7 unused index entries from index $SII of file 9.
    Cleaning up 7 unused index entries from index $SDH of file 9.
    Cleaning up 7 unused security descriptors.
    Security descriptor verification completed.

    363 data files processed.


    CHKDSK is verifying Usn Journal...
    Usn Journal verification completed.
    CHKDSK discovered free space marked as allocated in the volume bitmap.


    Windows has made corrections to the file system.
    No further action is required.


    976749567 KB total disk space.
    124154816 KB in 2344 files.
    760 KB in 364 indexes.
    98575 KB in use by the system.
    65536 KB occupied by the log file.
    852495416 KB available on disk.


    4096 bytes in each allocation unit.
    244187391 total allocation units on disk.
    213123854 allocation units available on disk.
    </Data>
    <Binary>000B0000A00A00009C0A0000000000006B010000000000000000000000000000</Binary>
    </EventData>
    </Event>

    ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ ________________________________________________

    So windows did fix the drive & i would love to know how, Please explain what this data means As i dont understand it

    Questions I need Anwsered Please Are:-

    1) what was the problem windows found & Fixed

    2) If in future the drive does becomes unresponsive again & windows doesn't give option to fix how can i fix the drive using CMD & through Chkdsk

    basically how would i write it in cmd my drive letter is (L) for the External hard drive
      My Computer


  4. Posts : 1,579
    Windows 10 Pro
       #14

    Kira2K said:
    <SNIP>
    So windows did fix the drive & i would love to know how, Please explain what this data means As i dont understand it

    Questions I need Anwsered Please Are:-

    1) what was the problem windows found & Fixed

    2) If in future the drive does becomes unresponsive again & windows doesn't give option to fix how can i fix the drive using CMD & through Chkdsk

    basically how would i write it in cmd my drive letter is (L) for the External hard drive
    I'm sorry for your loss and welcome back.

    I'm not seeing any indication of a real problem in the chkdsk output. I've regularly seen some small number of items like the 7 unused items being cleaned up both on my fairly new SSD and on another forum member's 3 year old HDD and don't believe that's a problem per se. I have seen pop-ups like you describe from Windows 10, however, on inserted external drives - I will let that run once and have seen the pop-up then recur with no real reason for it.

    In the case of this drive, however, and other posters' expressed concern that perhaps it's getting a bit long in the tooth, maybe it would be a good idea to run "chkdsk /R L:" from a CMD prompt on it and see if any bad sectors are found. This can take hours to complete but gives a start on assessing the mechanical condition of the drive - you'll have to decide if you're OK to let it sit for hours to run. Look for a message in the output near the end regarding any number of bad sectors found.


    I'm assuming at this point you are connecting both branches of a Y-cable to 2 USB ports and ensuring sufficient power supply as highlighted by topgundcp above.
      My Computer


  5. Posts : 9
    Windows 10 Pro
    Thread Starter
       #15

    Word Man said:
    I'm sorry for your loss and welcome back.

    I'm not seeing any indication of a real problem in the chkdsk output. I've regularly seen some small number of items like the 7 unused items being cleaned up both on my fairly new SSD and on another forum member's 3 year old HDD and don't believe that's a problem per se. I have seen pop-ups like you describe from Windows 10, however, on inserted external drives - I will let that run once and have seen the pop-up then recur with no real reason for it.

    In the case of this drive, however, and other posters' expressed concern that perhaps it's getting a bit long in the tooth, maybe it would be a good idea to run "chkdsk /R L:" from a CMD prompt on it and see if any bad sectors are found. This can take hours to complete but gives a start on assessing the mechanical condition of the drive - you'll have to decide if you're OK to let it sit for hours to run. Look for a message in the output near the end regarding any number of bad sectors found.


    I'm assuming at this point you are connecting both branches of a Y-cable to 2 USB ports and ensuring sufficient power supply as highlighted by topgundcp above.
    No i have a Y connector but i only ever use the 1 connector for the past 3 or 4 years have never had to connect both of them on my desktop PC but if you think that might be the problem i will start using 2 USB ports in future & let you know if the issue arises..

    also how do i make chkdsk run pacifically for drive (L) Only, Please let me know??

    I MEAN IF I WRITE chkdsk /R L: IN CMD WILL IT CHKDSK DRIVE L OR ALL THE DRIVES CONNECTED
      My Computer


  6. Posts : 1,579
    Windows 10 Pro
       #16

    Kira2K said:
    No i have a Y connector but i only ever use the 1 connector for the past 3 or 4 years have never had to connect both of them on my desktop PC but if you think that might be the problem i will start using 2 USB ports in future & let you know if the issue arises..

    also how do i make chkdsk run pacifically for drive (L) Only, Please let me know??

    I MEAN IF I WRITE chkdsk /R L: IN CMD WILL IT CHKDSK DRIVE L OR ALL THE DRIVES CONNECTED
    1) I'm not sure how sensitive your drive is to having the right amount of power available but it is certainly worth trying to use two ports and see if you have more reliable results. With both ports connected, you probably have only one used for data flow but both available to provide power as needed.

    2) chkdsk /R L: will run specifically only on your L drive. The /R switch (as opposed to /F) is there to have it scan for bad sectors (no longer good for data storage and retrieval) and mark them as UNUSABLE by Windows so that Windows will no longer use them to store valuable data.

    The main purpose to run this would be to have an indication of whether your disk is starting to fail. Beginning to have bad sectors and increasingly more is a pretty good sign that this drive is about ready to go into the dust bin (after wiping any personal data!) and, as appropriate, be replaced. If no bad sectors, no reason to toss it yet.
    Last edited by Word Man; 23 Sep 2015 at 19:11. Reason: Minor typo & added last sentence.
      My Computer


  7. Posts : 9
    Windows 10 Pro
    Thread Starter
       #17

    [QUOTE=badrobot;392954]It was mentioned and I agree. Having it running 24/7 for 3 years, it had already reached the end of it's lifespan. I had the same thing happened to me but no regrets since it's just a spare drive that I enclosed in 3rd party enclosure. It goes on and off after about 2 years but I didn't wait till it died. I bought a new one and transferred all my files. The new one has a sleep function. It doesn't spin 24/7. Only when in use. It's time to let your hd go.[/QUOTE

    Listen you are wrong as i have 3 external HDD 2 of them are over 10 years old & the one im having problems with is about 4 years old & they are all connected 24/7 as the pc never sleeps & is on all the time (PC is cleaned of dust every month to ensure good working condition) & every software that monitors or examines my HDD has stated the drives are in good working conditions & the drive that keeps becoming unresponsive is also stated as in excellent health............

    Thanks all for your response to my dilemma But i think the problem is now solved

    This 3.0 HDD was previously on my previous 2.0 motherboard PC & i only needed to use 1 usb connector but when i changed my cpu & motherboard to 3.0 USB i didn't realize i needed to connect both USB connectors of the Y in order to get the power the drive now needs with my 3.0 Motherboard & thats why the drive kept becoming unresponsive,
    so Thank you all for your thought Regardless if it was inaccurate, Its the thought that counts in my eyes
    Peace out
    Billy Kira
      My Computer


  8. Posts : 1,579
    Windows 10 Pro
       #18

    Glad you got it hooked up right. Maybe you can mark this one solved.
      My Computer


 

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