Cell phone USB connection issues


  1. Posts : 1
    Windows 10
       #1

    Cell phone USB connection issues


    Hello everyone.

    As the title says, I'm having problems with USB connection issues between my Samsung Galaxy S4 cell phone and my Acer laptop. My phone is running Android 5 and my laptop Windows 10. When I connect my phone to my laptop, it often will connect and disconnect in rapid succession 4 or 5 times, or it will connect normally and then 3 minutes later lose connection. I've tried multiple USB ports, both 3.0 and 2.0, but it still happens.

    Has anyone else had this issue? We you able to resolve it?

    Thanks!

    Eric
      My Computer


  2. Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       #2

    Welcome to Ten-Forums !

    Uses what is called Samsung Kies, shows USB drivers and software on Samsung site for it, but no Windows 10. Although under Windows compatibility center is shows to be compatible with Windows 10. Have you tried these drivers though ? http://www.samsung.com/levant/suppor...GT-I9500ZKAMID
      My Computer


 

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