Windows 10: Cell phone USB connection issues

  1.    14 Sep 2015 #1

    Cell phone USB connection issues

    Hello everyone.

    As the title says, I'm having problems with USB connection issues between my Samsung Galaxy S4 cell phone and my Acer laptop. My phone is running Android 5 and my laptop Windows 10. When I connect my phone to my laptop, it often will connect and disconnect in rapid succession 4 or 5 times, or it will connect normally and then 3 minutes later lose connection. I've tried multiple USB ports, both 3.0 and 2.0, but it still happens.

    Has anyone else had this issue? We you able to resolve it?


      My ComputerSystem Spec

  2. jds63's Avatar
    Posts : 3,108
    Windows 10 Pro 64 bit
       14 Sep 2015 #2

    Welcome to Ten-Forums !

    Uses what is called Samsung Kies, shows USB drivers and software on Samsung site for it, but no Windows 10. Although under Windows compatibility center is shows to be compatible with Windows 10. Have you tried these drivers though ?
      My ComputerSystem Spec


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