1. Joined : Aug 2015
    Posts : 40
    windows 8.1
       13 Sep 2015 #1

    Problem with sony Vaio optiarc 7700h dvd/cd drive


    I have a problem in that after upgrading from windows 8.1 pro 64 bit to windows 10 my dvd/cd drive is not working, It shows it as a cd drive which if you try and use it , It comes up with put a cd in ,which doesn't do anything, for some reason it see it as a cd drive opposed to a dvd/cd one, after trying various thing it actually shows now in the windows file explorer but does not work , If you go to device manage it tells me that it is working!!!

    Thanks for any help.

      My System SpecsSystem Spec

  2. Joined : Oct 2014
    Posts : 839
    Windows 8.1, Win10Pro
       14 Sep 2015 #2

    I'd read somewhere that Sony had told folks NOT to update their laptops to Win10. It might have had something to do with Sony working on Win10 drivers that were not ready yet. Would be worth your checking out Sony Support forums to find out.
      My System SpecsSystem Spec

  3. Joined : Aug 2015
    Posts : 40
    windows 8.1
       14 Sep 2015 #3

    Thanks for that, Yes I will, BUT everything is fine apart from that, what is funny is that you can mount an iso . and bit funny that it see the Dvd.cd as a cd drive?
      My System SpecsSystem Spec

  4. Joined : Jun 2015
    Posts : 3,005
    Windows 10 Pro 64 bit
       14 Sep 2015 #4

    Seen problems with this particular Drive Sony Optiarc (sometimes with a desktop) with others here with same issue, Optical drive itself never needs it's own drivers to work as it works on windows native drivers.As for possibility of other system drivers that have not been updated for Windows 10 is a possibility too. May try the hardware troubleshooter, seen some make changes in registry in articles on internet for the controller.
      My System SpecsSystem Spec

  5. Joined : Aug 2015
    Posts : 40
    windows 8.1
       04 Jan 2016 #5

    I know it as been a while but still suffer with the same problem of not seeing the DVD drive, what has happened after updating to (KB3132372) it was working for a while. it had to reboot to install the update and then it was working fine, until I shut the computer down and switched it back on , Then it went back to not being seen , shows a drive but when you click on it nothing, also although it shows the drive it doesn't shows the dvd in it.

    just wondered if anybody has managed to find a fix for this problem.


      My System SpecsSystem Spec

  6. Joined : Aug 2015
    Posts : 40
    windows 8.1
       05 Jan 2016 #6

    Nobody having a similar problem?
      My System SpecsSystem Spec


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