1.    13 Sep 2015 #1
    Join Date : Aug 2015
    Posts : 58
    windows 10 pro

    Problem with sony Vaio optiarc 7700h dvd/cd drive


    hello,

    I have a problem in that after upgrading from windows 8.1 pro 64 bit to windows 10 my dvd/cd drive is not working, It shows it as a cd drive which if you try and use it , It comes up with put a cd in ,which doesn't do anything, for some reason it see it as a cd drive opposed to a dvd/cd one, after trying various thing it actually shows now in the windows file explorer but does not work , If you go to device manage it tells me that it is working!!!

    Thanks for any help.

    Sam
      My ComputerSystem Spec
  2.    14 Sep 2015 #2
    Join Date : Oct 2014
    Posts : 940
    Windows 8.1, Win10Pro

    I'd read somewhere that Sony had told folks NOT to update their laptops to Win10. It might have had something to do with Sony working on Win10 drivers that were not ready yet. Would be worth your checking out Sony Support forums to find out.
      My ComputerSystem Spec
  3.    14 Sep 2015 #3
    Join Date : Aug 2015
    Posts : 58
    windows 10 pro
    Thread Starter

    Thanks for that, Yes I will, BUT everything is fine apart from that, what is funny is that you can mount an iso . and bit funny that it see the Dvd.cd as a cd drive?
      My ComputerSystem Spec
  4.    14 Sep 2015 #4
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Seen problems with this particular Drive Sony Optiarc (sometimes with a desktop) with others here with same issue, Optical drive itself never needs it's own drivers to work as it works on windows native drivers.As for possibility of other system drivers that have not been updated for Windows 10 is a possibility too. May try the hardware troubleshooter, seen some make changes in registry in articles on internet for the controller.
      My ComputerSystem Spec
  5.    04 Jan 2016 #5
    Join Date : Aug 2015
    Posts : 58
    windows 10 pro
    Thread Starter

    I know it as been a while but still suffer with the same problem of not seeing the DVD drive, what has happened after updating to (KB3132372) it was working for a while. it had to reboot to install the update and then it was working fine, until I shut the computer down and switched it back on , Then it went back to not being seen , shows a drive but when you click on it nothing, also although it shows the drive it doesn't shows the dvd in it.

    just wondered if anybody has managed to find a fix for this problem.

    Regards,

    Sam
      My ComputerSystem Spec
  6.    05 Jan 2016 #6
    Join Date : Aug 2015
    Posts : 58
    windows 10 pro
    Thread Starter

    Nobody having a similar problem?
      My ComputerSystem Spec

 


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