1. Joined : Sep 2015
    Posts : 1
    Windows 10 64 bit
       12 Sep 2015 #1

    Plugged in, not charging


    I've had this HP Envy for years and today my battery won't charge. I'm plugged in, so it's not dying, but my battery is at 1% and the battery status mouseover says "1% available (plugged in, not charging)". I've tried all the search results for this problem, including going into Device Manager and uninstalling the battery driver then scanning for updates, but it's still not charging. I even went into Command Prompt and tried sfc /scannow but it didn't change anything. Please help?
      My System SpecsSystem Spec


  2. Joined : Jan 2015
    SoCal, USA
    Posts : 463
    Windows 10 Home and Pro
       12 Sep 2015 #2

    acetrumps said: View Post
    I've had this HP Envy for years [...]
    Have you considered the possibility your battery went bad?

    I recommend calling/contacting HP about this issue, and they may suggest purchasing a new battery.
      My System SpecsSystem Spec


  3. Joined : May 2015
    Central IL
    Posts : 3,058
    EL Capitan
       13 Sep 2015 #3

    Since you have had it for years. That right there states volumes. You need to either see if a local Battery place can get it cheaper than you can through eBay or Amazon.
      My System SpecsSystem Spec


  4. Joined : Oct 2015
    Posts : 1
    Windows 10
       26 Oct 2015 #4

    bro67 said: View Post
    Since you have had it for years. That right there states volumes. You need to either see if a local Battery place can get it cheaper than you can through eBay or Amazon.

    This is a common problem for many users upgrading to Windows 10 and not only for your machine. I have the same issue...
    See this thread: Cable is Plugged in but battery is not charging. - Microsoft Community
      My System SpecsSystem Spec


  5. Joined : Sep 2015
    Posts : 2,067
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       26 Oct 2015 #5

    Windows 10 have a special battery saving mode. Maybe this is incompatible with your old notebook. Try disabling it. I do not have a Windows 10 notebook, so I cannot guide you, but it should be at the power settings.
      My System SpecsSystem Spec

  6.    26 Oct 2015 #6

    This happened to me yesterday on my old (2006) MacBook Pro after installing some drivers.

    Deleting and reinstalling the Microsoft ACPI Compliant Control Method Battery driver as described here fixed it.

    I'm running Windows 10 but the method described for Windows 7 in the link worked just fine.
      My System SpecsSystem Spec


 


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