Windows 10: Plugged in, not charging

  1. Posts : 1
    Windows 10 64 bit
       12 Sep 2015 #1

    Plugged in, not charging

    I've had this HP Envy for years and today my battery won't charge. I'm plugged in, so it's not dying, but my battery is at 1% and the battery status mouseover says "1% available (plugged in, not charging)". I've tried all the search results for this problem, including going into Device Manager and uninstalling the battery driver then scanning for updates, but it's still not charging. I even went into Command Prompt and tried sfc /scannow but it didn't change anything. Please help?
      My ComputerSystem Spec

  2.    12 Sep 2015 #2

    acetrumps said: View Post
    I've had this HP Envy for years [...]
    Have you considered the possibility your battery went bad?

    I recommend calling/contacting HP about this issue, and they may suggest purchasing a new battery.
      My ComputerSystem Spec

  3. Posts : 4,489
    Mac OS High Sierra 10.13.5
       13 Sep 2015 #3

    Since you have had it for years. That right there states volumes. You need to either see if a local Battery place can get it cheaper than you can through eBay or Amazon.
      My ComputerSystem Spec

  4.    26 Oct 2015 #4

    bro67 said: View Post
    Since you have had it for years. That right there states volumes. You need to either see if a local Battery place can get it cheaper than you can through eBay or Amazon.

    This is a common problem for many users upgrading to Windows 10 and not only for your machine. I have the same issue...
    See this thread: Cable is Plugged in but battery is not charging. - Microsoft Community
      My ComputerSystem Spec

  5. Posts : 2,436
    Windows 10 Pro 64-bit 1709 (FCU build 16299.248)
       26 Oct 2015 #5

    Windows 10 have a special battery saving mode. Maybe this is incompatible with your old notebook. Try disabling it. I do not have a Windows 10 notebook, so I cannot guide you, but it should be at the power settings.
      My ComputerSystem Spec

  6.    26 Oct 2015 #6

    This happened to me yesterday on my old (2006) MacBook Pro after installing some drivers.

    Deleting and reinstalling the Microsoft ACPI Compliant Control Method Battery driver as described here fixed it.

    I'm running Windows 10 but the method described for Windows 7 in the link worked just fine.
      My ComputerSystem Spec


Related Threads
When my Ideapad Z560 reaches 79% of a charged battery it refuses to continue to charge. Any assistance offered will be appreciated. Speccy Link
Very slow computer when plugged with power in Performance & Maintenance
Hi, I am very satisfied with my new Lenovo laptop, but it has an issue. When the power cable is plugged in and it is charging (the problem is gone, when the battery is full), the computer i VERY slow - nearly useless.. It takes seconds before the...
Can anyone help me with the problem that I have since installing Windows 10 please ? When plugging/switching on my charger the screen goes black and it will only go back to normal when I unplug it. I am not a whizz on the laptop, so if anyone...
..Without having it screensaver and general shutdown ignoring totally? Loft screen saver and screen shut down on the first update!
Microsoft gives up on charging for Windows in China - TechRepublic
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:39.
Find Us