Windows 10: Synaptics touchpad windows 10 wont disable

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  1.    25 May 2016 #11

    spapakons said: View Post
    Hello!

    I guess you are probably using generic drivers from Windows Update for the touchpad. These are not always ideal. I recommend downloading latest official drivers from notebook manufacturer's support site. If you run the setup Windows may ignore the driver if that from Windows Update is newer. In that case, go to Device Manager, right-click on the touchpad device -> Update driver and then select the last option (don't let Windows search for it). Then select again the last option and you should see a "Have Disk" button. Click on that and browse to the folder where you extracted the driver files. Select the first device from the list and proceed to install the driver, even if Windows might warn you it cannot verify compatibility. Once finished you have to use the show/hide tool to block any touchpad driver updates so your working driver won't be replaced again.

    Aside from that, I have seen in Windows 7 too that installing the wrong Synaptics driver can render your touchpad unusable. (I had had a Synaptics touchpad driver from another notebook and tried to install it only to find out it was incompatible and the touchpad would not work at all). Once you replace the driver with the correct one the touchpad works again. It could be your case as well. So in any case make sure you have the latest official driver fro notebook's manufacturer site installed, not rely on Windows Update. If there is no driver available for Windows 10, that for Windows 8 or 7 or Vista will also work (of course the newer the better).
    spapakons,

    Forgive me for not looking closer at your personal information. I should have greeted you with a "Yassas" and closed with an "Adio".

    I have visited Greece many times and love the country and its people.

    Kitzbuell
      My ComputerSystem Spec


  2. Posts : 2,238
    Windows 10 Pro 64-bit 1607 (AE build 14393.1198)
       25 May 2016 #12

    First try to install latest Windows 8 or Windows 7 driver. It could work better than Windows 10 driver. Are you sure the touchpad is not disabled in BIOS or by any relevant key combination? Have a look at Device Manager. Are all your devices OK? Any unknown/uninstalled device? Try updating the chipset drivers (INF files) as well.
      My ComputerSystem Spec

  3.    26 May 2016 #13

    spapakons said: View Post
    First try to install latest Windows 8 or Windows 7 driver. It could work better than Windows 10 driver. Are you sure the touchpad is not disabled in BIOS or by any relevant key combination? Have a look at Device Manager. Are all your devices OK? Any unknown/uninstalled device? Try updating the chipset drivers (INF files) as well.
    The Function key for the touchpad has no effect whatsoever. I did flash the BIOS and chipset drivers about a month ago and everything worked as it should until Microsoft automatically upgraded the OS from 7 to 10. I will give your suggestion of using the Windows 7 driver a try and see what happens.
      My ComputerSystem Spec


  4. Posts : 2,238
    Windows 10 Pro 64-bit 1607 (AE build 14393.1198)
       26 May 2016 #14

    It could be a small possibility that the key combinations need a Quick Launch or similar utility to work. Have a look at the utilities section of manufacturer's support site
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  5.    26 May 2016 #15

    The key to turn it off on my ASUS Laptop doesn't work either. I think it's because that was originally handled by an ASUS factory installed utility? ATK or the Smart Gestures utility maybe? I think it's the only special function key that doesn't work. on my laptop. I haven't done anything to sort out why it doesn't work. I use it.
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  6. Posts : 2,238
    Windows 10 Pro 64-bit 1607 (AE build 14393.1198)
       27 May 2016 #16

    I have seen in it HP and Dell notebooks. The Wi-Fi or something else (such as the touch pad on/off button) doesn't work until you install the relevant utility to enable it. Just install any utility you suspect could be responsible. You never know...
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  7.    27 May 2016 #17

    In the early builds and in Windows 8 Airplane mode wouldn't work on mine. There was an ASUS utility that fixed it. Now, everything except the track pad off button works with the stock drivers.
      My ComputerSystem Spec


  8. Posts : 2,238
    Windows 10 Pro 64-bit 1607 (AE build 14393.1198)
       27 May 2016 #18

    That's what I'm talking about. If it doesn't work as expected with the stock drivers, try updating them to the latest official drivers from manufacturer's site. Automatic driver installation is convenient but not ideal.
      My ComputerSystem Spec

  9.    27 May 2016 #19

    Not an option for me, no Windows 10 drivers listed for my laptop on ASUS site. It shipped with Windows 8.0. Next to no Windows 8.1 drivers too. I can live with the button not working though. It's either that or take your chance with a driver for another similar model. Trying to figure out the exact make model trackpad installed can be a pain too. Anyway, I just posted to see if the OP figures it out, and to chime in that I'm in the same situation.
      My ComputerSystem Spec


  10. Posts : 2,238
    Windows 10 Pro 64-bit 1607 (AE build 14393.1198)
       27 May 2016 #20

    alphanumeric said: View Post
    Not an option for me, no Windows 10 drivers listed for my laptop on ASUS site. It shipped with Windows 8.0. Next to no Windows 8.1 drivers too. I can live with the button not working though. It's either that or take your chance with a driver for another similar model. Trying to figure out the exact make model trackpad installed can be a pain too. Anyway, I just posted to see if the OP figures it out, and to chime in that I'm in the same situation.
    As already said, if Windows 10 drivers are not available, try Windows 8/8.1 drivers. Next try Windows 7 drivers. Then Vista drivers and in worst case try Windows XP drivers (for Windows 10 32-bit only).
      My ComputerSystem Spec


 
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